I was very pleased with my overall experience with Apple Valley Ford in Burnsville. I will just give the good instead of knitpicking like I do about nonsequil matters. I wanted a cheap car and that location deals with primarily new from what I saw, but they have two used car locations specifically for used. They showed me the cheapest car they had and it was a really nice inside and out metallic green Grand Am Gt with high miles but pristine condition. Drove well, had a few glitches one they fixed next business day and other they said buy the part and they would do a free install for the hour labor it would take. So fair in my standards considering they weren't going to do anything for the second glitch till I spoke to a manager and he authorised the labor for the fogged headlights. Overall there wasn't any haggling, price is the price. I wanted to buy from them rather than a little rinky dink dealer because I think they are just better quality in all ways. So far very pleased and glad I went there for my used car.
1801 East County Road FWhite Bear Lake, MN 55110
From Business: Polars Up-Front Advantages show respect for you, your time and your money and make Car Buying at the lowest possible priceFASTER, FAIRER & EASIER! Whether you sto…
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My experience was awesome! I worked with Nancy Miller in sales, Richard Herod III (the GM), and Kim Berbaum in finance - from start to finish my experience buying my Evo was top notch! Nancy was incredibly helpful in finding the right car with the right equipment and was eager to show me all of the cool features my car has (besides the fact that it's fast)! Richard was instrumental in making sure I was completely welcome and at home while I was there, and Kim went the extra mile in making sure I had the best experience in protecting my car and my lease. After I bought my car, I noticed it pulled to the left a little, so I took it into service. Troy, the service manager, was super eager to assist and had the alignment taken care of right away. While they were doing that, one of the technicians noticed that a trim piece was not properly installed from the factory and they fixed that for me, too! A+++++++++++++!!!!!!!!
Great dealer. Great communication. I live 850 miles from this dealer where i purchased a low milage saab. The transaction was excellent and was easy over phone and email. The vibration from shipping the car a long distance caused the car to be delivered with the check engine light illuminated. The sales staff and owner quickly resolved the issue and the car is awesome!! Excellent dealer!
We are sorry that Kevin J feels this way. Considering the facts of the situiation Kevin came to us with a broken DVD player not covered under warranty and we agreed and did replace DVD player at the cost of $800.00. And offered a $300.00 dollar credit towards new tires. Unfortunatley our efforts have not been appreciated by the customer.
Jennifer was great to work with helped make the process as smooth as possible even when I came back to the dealership with my decision and my 2 and 5 yr old with me. I would definitely go back when purchasing another vehicle in the future as well!
Best place to go if you are looking for a car and want to deal with professional who are helpful and friendly expecially chelsie Beebe she was awesome and did everything she could to help me get the car I needed
Had the opportunity to visit Tousley Motorsports and Wow!!!! Huge selection and great people. They took the time to answer all of my questions and I ended up buying from them. Highly recommend them to anyone!
They are a great place to buy and service your car at. They always make you feel like family. Keep up the great work. I look forward to doing business with you in the future.
Great place to do service work. Troy and Brett in the service department are amazing. Quick and easy lol changes too.