Excuses, excuses, excuses. This is what you should expect if dealing with this office full of incompetent and unprofessional women. They do not complete full background checks on tenants, which means you'll end up with a felon living in your home. They do not clearly explain to tenants their responsibilities as tenants. Another huge problem with this office is that they do not have an on-site maintenance person. Every time you have a problem you have to call your own plumber, electrician etc to handle small problems; which adds up quickly. If we could pick zero stars we would. Find another property management office!