What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Terrible experience!! My husband and I had recently moved to the area and needed a SUV because we have a large family. They assured is the vehicle we purchased was safe and a very well running car. The day we purchased this SUV, one thing happened after another. The heater core peaks, there is a major gas leak and the knock sensor is bad. We inform them of all the issue's and the owner Chris rolls his eye's. We also informed them that we haven't received our automatic key to the car and they promised us they would have it soon and they would try to look at the issues to the car. Well a month later and no key and nothing about fixing the issues unless we pay for it ourselves. This place is the biggest scam I've ever dealt with. This past week our SUV was repoed for no reason. They calm is was due to insurance lapse and when we proved it wasn't then they tries to say we were behind on payments, we proved that wrong then they tries to say it was due to my husband changing jobs and not informing them. Um you can't repo someone's car because they got a new job. We've always paid our payments and insurance and the owner took our car illegally!! We have contacted many lawyers about this to make sure we have a case and reading these other reviews, well I'm certain we do. I would love to take this jerk and his whole company down. Nothing but a bunch of crooks!! Please safe yourself from giving them your money, you and your family will get screwed!!!!!!
They sell lemons! I suggest whoever decides to buy one be prepared to be stuck with a piece of crap! BUT if you like to be stuck on the side of the road and pay for crap that's your dealership!!
Beyond nightmare worse of the worst happened to our family, our payment was due & death at our door so I communicate with them even spoke to a lady letting them know!That Monday at4:23pm informed them that your dad was dieing hospices had just said blood pressure was at50/30 giving him12-24hours if that.Told her they could just pull two payments that week but that we had to get to your dad asap.what did she say"ok that will be fine"I go to but our bags in trunk to leave it's gone!Thank God our son was able to rush us there! My husband's Father passed that next day at 6:41pm while we all are scrambling to figure out what was gonna happen with his dad funeral & ect everyone trying to raise the money for that.THEY QualityAuto have the nerve to call about a payment reminder.after they did what they did to us over ONE freaking payment AN they knew what was going on just took it then when I talked to them THE LADY THEN DIDNT EVEN KNOW OUR CAR HAD BEEN PICKED UP!!!!No one knew why , what or where it was at that moment.But needed the payment !!Well going threw all was were going thru his father's viewing was on that Saturday ONE Day before FATHER'S DAY!! and they are still calling us about not the payment we just owed but ALL the payments after while they have what used to be our car leaving my husband with NONE !!So thank you QUALITY AUTO! We communicated with y'all ,paid our payments and what did y'all do screw us without even using K-Y during a horrible situation on top of it all you'll just had to put the cherry on top Family business my butt.shame is what y'all should be feeling, greed may had got y'all that business BUT ITS US HARD WORKING PEOPLE WHO KEEP YALL open !! While We got screwed by y'all ,hope this saves someone else from making the same mistake we did TRUSTING YOU ALL !!I am so sure you will delete my post to keeps others from knowing y'alls true colors put everyone go to google READ their reviews before buying here wish I had of .But I live and learned
My experience was a nightmare! The vehicle that I purchased was giving me problems the 1st week that I purchased it. I took it back and they supposedly took a look @ it and sent me on my way. I took the vehicle back a total of 9 times for white smoke from the tailpipe. They put new head gaskets on and the vehicle continued to smoke. I was never offered a different vehicle at anytime plus I was making my payments on time! Buyers be ware this place is a big scam!!!!!! I returned the vehicle due to the stress that it was causing me and money from me missing work, due to the fact that I had to keep taking it back and forth for them to "take a look at it"! I will be seeking legal actions for lost wages and the stress that this place has caused me! I hope that my experience can be a help to someone because I was blindsided and scammed!
I bought my car from them 2yrs ago and I haven't had one problem with them or my car. I love my car. Great customer service and hospitality. I recommend anyone who wants a car go to them. Angel
I just took my car to Hollingsworth to get it diagnosed for a recurrent check engine light that started the day after I bought the car while I was driving it from Augusta down to Kings Bay. The code was generic and indicated lots of potential issues. I had already had an issue with the dealership I bought it off of having the wrong type of oil in it so I was expecting the worst, however, the Hollingsworth mechanics started with the most likely / least expensive potentials first and after replacing the air filters that looked like they hadn't been replaced since the car was built in 2006 the fault code cleared and hasn't been back since.While Hollingsworth Automotive could have easily taken advantage of the fact that I am from out of town and am unfamiliar with the car since I have only owned it for two weeks, they acted with honesty and integrity. Mr. Hollingsworth even asked if I am in the military and gave me a discount which I didn't think to ask about. The entire staff was courteous and very helpful through the entire process. I wish the dealership I bought the car off of in Augusta had the same business model.
There is no quality here avoid this company
The best place around to buy a car. Everyone was friendly and super helpful!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.