Horrible experience. The owner of the company, Randy Jefferson, is cheap, unprofessional, irresponsible, and disrespectful. I've on multiple occasions overheard him cursing out employees even going as far as making fun of their disabilities. He talks horrible about all of his customers behind their back (sometimes while they are just feet away). He currently has 2 employees, both with disabilities, and openly insults them for their disabilities. He shouldn't be able to continue to work and treat his employees and customers with outright disrespect.
We had our carpets done and I was so happy with the process! Easy to work with and so nice! The installation crew were great and really paid attention to detail. I'm so happy with our finished product. Would recommend to anyone needing new floors!
First class all the way - - My family was having our kitchen remodeled and we wanted real hardwood floors installed. The process from start to finish was great! I even had them tile the mud room as well.Kristen was awesome as our sales rep. She helped with ideas ranging from color, width and designs. It was great that she was not pushy at all. Kristen made us feel comfortable on a subject we knew nothing about.Susan was great to work with on scheduling. Our schedule gave us plenty of time but the second we needed something moved up a day or so, she was on top of it. Susan's customer service was second to none.Kawan and Gary on the install team were great. They finished quickly and always cleaned up any messes.Amy - This is the only negative. While Amy was very nice over the phone....when the job was done...She wanted payment. HAHA - Great customer service from Amy.Overall - The bang for the buck was great. Everything went very smooth and if we ever do the upstairs with hardwood.....I know who i will call.We could not be any happier.
Very Good and Hard Working, Painting ,Deck ,Bathroom,Remodeling, Various Repair Work At All Rehab & Repair
Terrible result, terrible to work with, the floor came unglued in the first week. a COMPLETE WASTE of $8000.
We used JATC to carpet our entire home. The installers, sales staff and management were top notch from start to finish! I would recommend for any of your flooring needs. Thanks!
More like Floors Done WRONG! Made promises up front that he was unable to keep. Promised to have my carpets removed, new floors installed, and baseboards installed and out of my house within four days – it took FOURTEEN days! The two installers that he brought into my house were unprofessional. The job is just “ok”. I finally gave in and just let him leave even though I’m not satisfied – after paying over $5K! My children couldn’t stay in the house for a week because of the dust (YES, they were cutting INSIDE my house) and my kids have asthma – does his site really say they are 95% dust free??? They only worked 2-4 hours a day (no wonder they couldn’t get done on time!). They promised to put things back the way they found them (that’s a joke) – I have more damage to my house than when they came in. TOTALLY unprofessional. Randy even threatened to walk off the job after day 5 because apparently my expectations are too high! The whole company (Randy Jefferson) is a JOKE!!!!!! Do NOT WASTE YOUR MONEY!! BUYER BEWARE!!!!!!!!!!! I have always tried to help out the small companies – both my father and father in law own one – but now because of Randy not only will I hire large companies for work – I will prefer they have immigrant workers (that work 10-12 hours a day – not just 2-4 hours a day like Randy and his crew – WTH???)
They do a Great Job Thank alot..
Very good craftmanship, I would definetly recommend this company. Did a professional job.