This place is the most amazing story ever and far exceeds my expectations of a local family-owned flower shop. By the way Riley is crazy hot
Serving theSaint Louis Area
From Business: ProFlowers Delivers! You instantly get 20% off gift orders over $39. No code required. Limited time only. We believe that flowers have the ability to create an em…
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If I could give no stars and still write a review then I would...I went to pick my flowers up for my wedding to find out they were the wrong color. I asked for orange gerbera daisies and received mostly red gerbera daisies. My wedding colors were orange and purple. My bouquet had the correct color of daisies and the groom's and groomsmen boutonnieres were correct. However, all of the bridesmaid's bouquets were red. I asked the girl working, Ashley, to call the manager, whom was at home, and she did. While on the phone I asked why my flowers were not correct the manager stated "Amanda left us high and dry". I then asked again why my flowers were not correct when the had my order form and everything said orange. She then stated "I have been sick and haven't been there to oversee anything" I then asked what they were going to do to fix this huge mistake. I was very upset at this point as my wedding was in two hours and not only were the bouquets the wrong colors, but the bouquets and the boutonnieres did not even match (and one of the 7 boutonnieres was already withering). I then asked for a refund and was told I had two options: 1) I could have half of my money back and take the flowers as is or 2) I could take a whole refund and leave without any flowers. I chose option 1 with it being 2 hours before my wedding and having no other options for flowers by then. I was then told that since I had paid cash that they would have to cut me a check. I refused a check and stated I wanted cash as I paid cash. And due to how rude the managers/owners were being I was afraid to take a check from them or wait on a check from them. I was then told I needed to wait an hour for the manager to drive there from home to bring cash. I chose to wait. While waiting 2 police cars came flying into the parking lot and 2 officers came into the store, because they had a call about a disturbance at that location. When I and their employee explained what was going on they left laughing. I never threatened them, their employee, or their store. I just wanted a huge problem fixed. During all this time I was told "you are trying to take advantage of a mistake", "no one will notice, just take your flowers", and "I feel sorry for the person that is marrying you." This all on my wedding day. Thanks Flowerama for making my day memorable.
1.0 star rating 8/3/2014 I ordered the Emerald Garden Basket for a funeral. The description states that it is a 17" x 17" arrangement in a basket. When I arrived at the funeral home and looked for the basket I was extremely disappointed and embarrassed. The arrangement was not in a basket. It was no more than 8 ' wide and 11" tall. I had to search to find it! I called to complain. When asked what I wanted them to do I said I wanted them to change the description on their website. Almost three weeks have passed. I've been charged the full amount and the description is still the same. They've lost my future business.
Tim is Amazing !! I LOVE this Florist - I wouldn't use anyone else !Beautiful arrangements and I always feel like he goes the extramile to please his customers. I really feel like he cares when you call there to place an order.Thank You Tim - You are the Best !!!Sharon D.
This Florist is great, they do the best arrangetmens, aways there and on time.
I sent my grandma flowers that I bought off their website, and she absolutely loved them. The pictures on their site didn't do the flowers justice; they were absolutely beautiful.