Where do I start?The whole place was understaffed and under construction. Soda machines were blocked off, thus leaving only one which built up a line. Acquiring our advanced tickets was the first road bump we hit. Arrows telling you to go everywhere but where you need to go.On to the big stuff, when we entered the theater there was already a group in our assigned seating, so we sat elsewhere. We heard the movie was going to be 5 minutes late, so over the course of the next 30 minutes they didn't tell the crowd about the movie being late as we sat watching a black screen. At about 45 minutes they told us the movie was canceled. We were offered a full refund, a free movie, and an offer to see another showing that night. So we then moved to another giant line where we waited to receive our refund and new tickets. We moved from center of theater in IMAX to bottom front row in a regular showing over the course of an hour. Urinals shut down, showtime signage removed, plastic sheeting lined walls, and a disorganized staff lead this to be my worst movie experience ever.
1830 1st Capitol DrSaint Charles, MO 63301
This place is quite inexpensive and very friendly to be in. The sound quality seems to be perfect, just like a regular movie theater. The seating is quite comfortable and amazing, and the service is really nice and friendly to me.
Pay too much for refreshments pop-corn, soda & ect. If you want to keep your customers comming back, lower your concession stand prices.Unhappy movie gower.
Really enjoyed the upgrade! I look forward to returning. Decent parking, comfortable environment, pleasant staff.
Have some Off Off Broadway fun at the summer shows! The Muny is so great that some SERIOUS heavy hitters from Broadway, like Heather Headley, are joining the cast of our regional summer theatre! I have been a long time season ticket holder and am so happy we have such a WONDERFUL venue in STL!
The venue is an wonderful Art Deco former film house. The shows are always top notch. There are a number of good restaurants near by. This makes for a wonderful date night ;)
Attended a Christmas performance and had a wonderful time, very nice theater for a live performance, enjoyed the old time feel of the surroundings.
Great place to watch a movie.
Absolutely horrible service. Our coordinator disappeared 15 minutes after our reception started and told no one. The kitchen staff informed the DJ he was now in charged BC "ol boy bailed" When I called to inquire about him leaving without informing anyone at all he said this is normal practice. Wow. Thank god we had an amazing DJ who did everything our coordinator should have. If not for our DJ our reception could ha ebeen ruined by Andres complete lack of follow through with what they say they are going to do and customer service. I do NOT recommend using Andres if you want your reception to run smoothly.
Love this place because no one's around