Even when you are making an earnest effort to pay your bill and you owe less than $100, this Gestapo-like outfit still takes pleasure in cutting off the most vital resource known to man next to oxygen (which if they could, they'd cut that off too for a dollar!).Rude, monopolistic, apathetic, money-grubbing thugs, best describes this dinosaur of a utility company. They should be ashamed of themselves. But I know they aren't. SMH!