I LOVED my hair and will never let anyone but Hung my stylist, color it ever again. It is so soft and the color is beautiful. Hung is so friendly and made sure I was comfortable the whole time. The salon was very chic too. I will not be going anywhere else but "Cut it up".
Serving the Saint Louis Area.
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I had my first experience at this salon today and it was fantastic. Tabitha dyed and cut my hair and she was amazing. The owner Victor was very friendly and checked in with me multiple times. The salon is beautiful with a laid back atmosphere. I felt very comfortable and welcome. Definitely recommend!
Vietnamese Nails & Beauty Association (VNBA) presents Lucy Lee Nails & Spa as one of the Top Best Salons for high criteria in sanitation, cleanliness , customers services and talented designs !
Buyer beware!!!! Horrible nail shop. Big scam. Crystal is a nasty rude woman. I spent $30 on my nails plus a tip and the gel polish started chipping off 1 day later. Crystal called me a liar and said it wasn’t gel on my nails and I wasn’t there a day ago. She refused to fix the horrible nail job!!!!
Horrid. Please listen!!!! Don’t take a chance. This place is a true mess!!!! Bypass them please!!!! The worst place ever!!!!
Horrible and unprofessional!!!!! Worst experience ever!!! After just 1 day my gel nail polish came off. I paid $30. Crystal refused to fix my nails, told me that I was lying about just getting me nails done, that I’d have to pay $15-20 more to get them fixed!! I would never recommend this horrible place to anyone. Very disrespectful and rude.
I took my family to Lena's and this is the outcome. Their rude and the work speaks for itself I would never recommend or return to Lena
AWFUL SERVICE! I got acrylics they were way too thick and shaped terribly! They only lasted 1 week and they tore off my actual nail beds which left me in pain!
Just terrible,felt like she was petting me during supposed massage,then didn't even paint whole toenail,she left edges natural nail and I had maroon polish looked terrible,save your money and go somewhere else
Several miscommunications on the stylists part. I was very kind & empathetic because I knew the stylist had good intentions, but you can only be misinformed so many times when paying your bill at the end that the info you’re receiving is incorrect again. The owner acts sweet, but has a different side to her. My stylist charged me more than normal for a service on my last visit & very kindly, I said, why is it so much higher this time? The stylist is unsure & charges me the price I’ve paid in the past. I get home & see 4 missed calls from the salon, a voicemail from the owner demanding I come back to the salon immediately along with several texts from the owner telling me she is waiting for me to come back to settle my bill & when should she expect me, with screenshots prices. I call & I’m greeted by a not so friendly Eraka (the owner) telling me prices are clear & that I need to comeback & pay her. I paid the same amount I’ve paid to get my roots done & she acts surprised saying, you only had your roots done? I said yes, just roots & can hear her say to my stylist, you said she got an all over color & then says, She told me you had all over color. I said it’s crazy that she just treated me like this without even talking with me first to find out all the information. It shows that she never believed that my stylist was giving me wrong info if she’s not going to take 2 secs to call & talk to me to figure out what was happening, before demanding more payment. It made me feel very uncomfortable & embarrassed. She told me that from a mom to a mom I should be more understanding of the way she just treated me!! I told her I am very understanding & I understand mistakes happen, obviously I kept coming back to support the salon even after the miscommunications. I didn’t expect anything from her, but perhaps an I’m sorry about all this, or maybe my stylist reach out to apologize for yet another miscommunication, but I got nothing.