The guy named Mike here was so knowledgeable and helpful he found my perfect 100% human remy hair that I will be buying next time. He even gave me a 10% off coupon. I have bleach blonde hair so it's really hard to find great quality and after my last experience at the store down the street I will be going to Hollywood for eternity. Tons of selection considering I change my hair almost every 2-3 months :)
Over all I always receive kind service and everyone is always so helpful in exactly what I'm looking for in products. I've been purchasing hair from here for about a year, the quality depends on the price you want to pay. I can't speak for hair on the cheaper side but the manager is always honest about the quality and how long you will be able to use it. Yes I've had a bad experience once with so called high quality hair but I received a credit back and chanced purchasing again. I absolutely love it! The 9a raw Hollywood beauty hair is everything!!! 1 month of wear so far and I haven't even put heat to it yet. It's so full with no shedding or tangling, a bit on the pricy side but nothing compared to quality of get up and go looking fresh out the beauty shop everyday. Love the friendly atmosphere as well. Customers can be annoying as they want quality but don't want to pay the money so I'm sure they are not satisfied but my personal experience is always great.
I have shopped here frequently since it is close to my house. The service was never really good but they have a large selection of hair. I bought several packs of hair and was not satisfied. They don't do refunds so I attempted to exchange the hair I did not open. The cashier tells me I can only exchange one since the other appeared to be opened. I did not open the remaining hair since I was not satisfied with the others. I'm highly pissed, they have no respect or consideration for their customers. After three years of shopping there I will never go back!
The owner, Mike is very personable and seems to want to satisfy his clients. They have a LARGE selection of hair for extensions and many other fun products. A must check out store!
Purchased soaps as the party favor for my daughter's bridal shower, It was a big hit! the people here are very friendly. the mixed up a special lavender oil for me on the spot!
I purchased a human hair wig from this location. Prior to making the purchase, I asked the clerk if the wig could be colored because it was not the color that I wanted. She assured my that it could. When I tried to color the wig the color didn't take. I later learned that some human hair wigs are processed and can not be colored. I called the store to set of I could exchange the wig and was told that wigs couldn't be exchanged or returned. I explained that the clerk have me misleading info and that I wouldn't have bought the wig if I knew it could be colored because the color was too dark, the store refused to correct THEIR mistake. I filled a claim with the BBB and this company has ignored all attempts made by the BBB. I plan to post on Facebook to stay away from this company. I was told by someone that this is a bad company to deal with and I ignored the warning.
I&a beauty best place to buy b
They great prices and even better staff!!! So helpful and reasonable, they always have some sale going also.
This was my first visit to this store today. One of the items I purchased was a lipstick. When I paid for the items and left the store I took one of the lipsticks out of the bag and ran it across the back of my hand to check out the color but it was DRY. So I then checked out one of the lipglosses and it wasn't quality at all. So I took those two items back into the store and asked to EXCHANGE them because the lipstick was dry and the lipgloss wasn't quality. The guy behind the counter took the lipstick and ran it across the back of his hand and said, "It's not dry." Then this lady in the back that does wigs came to the front and ran the lipstick across her hand and also said it wasn't dry. The lipstick was .99 cents for god sake. So, I said, well, you expect me to keep this lipstick after you have applied it to your hand, and I swear to God, the man behind the counter said, "Well, you aren't going to wear it anyway, right?" Seriously. Then I said, "so you aren't going to let me exchange this?" and he said NO. So I left and went to my car and checked the bag for the receipt and the receipt said, "NO REFUNDS, EXCHANGES ONLY." After I saw that I knew he should have let me at least exchange the item so I went back into the store and showed him my receipt. He still said he was not going to exchange the item.This was my first and LAST visit to this store.
hollywood beauty is the best of the best.....