We have been having a problem with water in our basement and wanted our sewer line checked. Mike #6602 came as scheduled, listened to the entire story, and brought in his equipment. As plumbing goes, Mike encountered a little mess, but fortunately it only required some old newspaper, some paper towels, and a trash bag. After locating the line and running the camera down the pipe, Mike invited me to view the exciting event with him. After close inspection of the pipe he made recommendations and then presented me with a copy of the video for our Saturday evening entertainment. The entire process with Roto Rooter from start to finishe was smooth and easy and I would reconmmend them at anytime to anyone.
I have patients at many nursing facilities in the St. Louis county area and this facility genuinely cares about their residents. The longevity of th…
5300 Butler Hill RdSaint Louis, MO 63128
From Business: When Delmar Gardens opened its first skilled nursing facility in 1965, it began a tradition and laid a foundation of excellence in caring for the elderly. As a pi…
Overall, I was very pleased with the service that Roto Rooter provided. Scheduling the service was hassle-free. I called to schedule the appointment late in the afternoon on Tuesday, and Roto Rooter was able to schedule the main sewer line cleaning service for the following day. I received a courtesy call to confirm my appointment on the day of the service, and was given a specific time when Bill would arrive at our house. Bill was friendly, prompt, and cleaned our sewer line, freeing it of a lot of roots, in quick time. I would recommend Roto-Rooter, and appreciate their professionalism and excellent customer service.
Our sewer backed up into our basement one night, and Roto Rooter was there within the hour. They snaked the drains and opened the block. We had some more gurgeling from the drains a week later. When we called again, they came right over and redid the drains at no charge. But, what they found was that our pipes were corroded and broked. Jim & Carl spent the whole afternoon researching the problem and coming up with the best solution. They were both very professional, kind, outgoing, and showed exceptional customer service. That is extremely hard to find these days! Having them in my home was a pleasure.
I tried to fix my toilet myself and got into real trouble - could not finish the job and had water everwhere. I called Roto-Rooter at about 2pm and in just an hour Don showed up to help me. I was impressed with him - he looked like a business professional! not the typical plumber depicted in the old Saturday Night Live parody (Dan Akroyd). In less than an hour Don completed the work - I used my Yellow Pages Roto-Rooter coupon and saved $35 - and Don was on his way and I was able to start doing something else. Thanks Roto-Rooter!
We had an issue with our kitchen plumbing over the holidays. Glen from Roto Rooter came out and could not have been better. The issue was worse than initially thought. He was very thorough and continued trying different ways to snake out the blockage until it finally worked. He could not have been more professional. I would recommend Roto Rooter to anyone needing help.
Everyone was kind. Surgery went as expected per surgeon. I was in the car going home in about 30 following surgery with unclear vision. They didn't even offer water to drink postop. Never offered to stop at the bathroom on the way out. Anesthesiologist was arrogant and did not respect my requests regarding anesthesia preferences. Waiting room was very cold.
My basement drain backed up late at night and I scheduled an appointment online for early the next morning. They called early and were there at the beginning of my appointment window. They fixed the line quickly without any fuss. I have used Roto-Rooter for every plumbing issue I've had in two houses.
Had an issue with root build up in my sewer line. Called Roto-Rooter at 9:15am and they were on site by 10:30am. Technician diagnosed the problem, offered a free estimate, and had the problem fixed by 11:05am. Fast and professional service-doesn't get much better than that!
Multiple sports injuries from high school, specifically to my left ankle and foot, I was starting to have what I thought was arthritis pain. Turned out I had the beginnings of plantar fasciitis. A regimen of stretching & Advil + arch supports in my heels & I am good as new :)
Keith (#4589) was a very good plumber. He got right to the heart of the problem and was in and out within an hour. Very courteous and professional and hopefully got us inclogged for awhile. We normally have to call for service at least once a year. Very responsive service.