Disrespectful and unprofessional. Specifically told both Terri and Charlie not to file an extension for my returns for 2017; they did so anyways. Called Charlie about it and he was dismissive and hung up on me. Wait time is also 3 hours even with an appt. Save your money and find a reputable CPA who conducts themselves with integrity.
2965 Hawks Nest LaneFenton, MO 63026
From Business: Roman 24/7 Appliance Repair Services, we are a complete appliance repair company that has been in business for many years. We are recognized for providing outstan…
973 Nutter StreetImperial, MO 63052
From Business: Roman 24/7 Appliance Repair Services Mo, we are a complete appliance repair company that has been in business for many years. We are recognized for providing outs…
12647 Olive Blvd Ste 120Saint Louis, MO 63141
From Business: We believe in the value of relationships. We view every client relationship like a partnership and truly believe that our success is a result of your success. We …
Spoke to them a few times on the telephone they told us to bring in her truck. Detach the truck left in the keys and hour later they called and said they could not fix it they were way too busy couldn’t even look at it. They had one mechanic on duty into people at the front desk sure it was 7 o’clock at night but it shouldn’t matter with a big facility that they had. Was very disappointed and very unhappy . When I called at 3 o’clock in the afternoon they told me nothing about this. It was very very aggravating that evening when I found out they could not fix it or look at it isn’t that their job?
I have been using them for over 20 years. We have NEVER been treated with anything less than perfect. Yes you might have to wait.. but the wait is TOTALLY worth it
My parents had been going to Charlie for years, so I did as well when I started taking care of my own taxes after college. What a massive mistake, in just about every regard.When you arrive at the office, you'll wait about two hours past your appointment time until you are hurried back to a computer desk with one of Charlie's assistants. Usually it's Chris, an obese redhead who never fails to be offensive or belittling in some regard, either to you or your spouse, both of whom are probably doing much better in life than this scumbag. He'll fill in a bunch of information, about 30% of which will be based on previous years, regardless what has changed for you.Charlie will then come in after another half hour or so of your waiting to check up on numbers, ask you a bunch of questions about certain things and then fiddle with numbers until he gets you a modest return, or minimizes the amount you owe. The numbers he enters have little basis in fact and pose a tremendous liability.Years ago, after graduating from school, I was audited because of numbers Charlie had entered based on figures he completely made up. When attempting to seek assistance from Charlie (or anyone in his office) in response to the IRS, we received only concise, unhelpful answers such as "just tell them no," and "send it back, it will be fine." It was not fine and interest kept stacking up. Ultimately, Charlie's "creativity" with numbers and disregard for his clients cost me thousands in back taxes because I made the mistake of trusting that he knew what he was doing. Three years later, the ever-diligent Chris followed up with me to inquire about a note they had found about my IRS audit. I had long since taken my business elsewhere and could not believe that they thought it was appropriate to call me, out of the blue, to check on a three year old issue, assuming it hadn't been resolved because of their complete inaction. Charlie sees thousands of clients. You're just a number to him.
Very reliable and honest guy. Tom is dedicated to helping people save on taxes. He's also great with advice.
Wilhelm & Wilhelm provides excellent and professional accounting and tax preparation services. Their work is timely & accurate. If you have a complex issue or question, they will provide clear and effective advice.
These guys are great! Though and professional!!
Our company's opinion is that Mr. Peters is incompetent.
Last year taxes, Charles found a big mistake that had happen for a couple years past. Yes, there is a wait. But so what... Hello people, Its tax time! He and his staff, has always been nice to us. Yes, he is going to give you some ideas, for you to get the most of your money for next year. Isn't that what you want to hear? How to leave more in your pocket and not Uncle Sam's. Yes, Charles likes to joke, and always has a smile on his face, considering he has to work with a lot of different scenarios this time of year. Kudos him!
I have never had the pleasure of paying for someone to treat me so poorly. After leaving Charlie’s, I was baffled. I came in for a simple and straight forward tax filing, he treated me in very rude manner. He spoke to me like a child needing a scolding, and was just short of shouting at me, in a room full of people. Not to mention the 2 hours spent in the waiting room.