11475 Olde Cabin Rd Ste 200Saint Louis, MO 63141
Go somewhere else! I had a $50 bill that was set aside for a month. I ended up having to pay $100 to collections! Give me a break! Don't do it!
Avoid this practice because of their billing department!!! Over 5 years I have had to deal with them and they have been nothing but rude. I have even gotten my insurance company on a 3 way call to straighten out one bill for $5.00. They do not honor what my secondary insurance says I should pay until I have the secondary insurance call them. They are the "only" group that reads for Mercy. This is very sad and I am contacting Mercy and filing a complaint with them about the abuse that the billing department tries to get away with at West County. The billing people are rude and hateful and don't honor what insurance companies post on EOBs.
They worked with me to set up a payment plan AFTER giving me a reduction in the amount due because I have no insurance. They are very helpful in explaining why I got two bills, which I did not understand at first. I am not sure what happened with the other reviews. I think you usually only get the people who are angry about having to pay their bills write them. In any case, THANK YOU West County Radiology.
Whatever it takes....avoid. The billing and customer service is horrific. Don't let your Dr. force you to use them.