UNPROFESSIONAL AND UNETHICAL TOTAL SCAM ARTIST, STAY AWAY FROM THIS GUY, HIS REPAIRS FAILED AND HAS DONE NOTHING TO REFUND OR FIX THE PROBLEM AFTER I KEEP ASKING HIM. STAY AWAY FROM JAY WATSON - TOTAL SCAM ARTIST WHO DID NOT FIX MY PHONE AFTER I GAVE HIM 100 DOLLARS, STAY AWAY FROM JAY.
I'm only giving one star because zero isn't an option. My iPhone 6 had a bend in it from being kept in my FRONT pocket at work with no unusual impacts or anything to it. I did my research online and found that you can take it into the store (because this is a pretty common issue, right?) and they will determine whether you purposely bent it and fix/replace it if you didn't purposely attempt to bend your phone. After waiting an hour and a half, the technician rudely walked up to me and asked, "Testing the strength, eh?" in the most snide tone you can imagine. I told him what had happened and he informed me that it would be $299 to fix my phone. Obviously, I was upset. Clearly, with all of these phones bending under average conditions, there is something WRONG with the manufacturing of the phones. I asked to speak with the supervisor and they both told me that "There was no way that extent of damage was done under normal wear and tear." So apparently, I'm lying to apple about the 0.5-1.0 degree bend in my phone that inexplicably happened on a normal day in my front pocket. Where is the research that Apple has conducted to say what degree of bend is "normal wear and tear" and what is "accidental damage?" This accusation coupled with their rude, snide demeanor and unwillingness to listen to my story to actually help with my issue had my walking out of the store absolutely fuming. Before you hate on Apple too much though, I called their customer service hotline an hour later, and they were SO SWEET and allowed me to lodge my complaint about the service at Galleria AND solved my issue to my satisfaction. I am extremely pleased with how helpful and attentive they were on the phone. So basically, if you have an issue like this, stay away from St. Louis Galleria!On the other hand, while we were waiting at the Galleria, we listened to an extremely nice man with long hair and a beard train a couple on how to use their new iPhones and he seemed wonderful. :)
Very terrible service. I have waited over 2 hours to get a staff to replace my apple pencil after signing in. Quite a lot customers looking for technical supports were waiting. One of the staff (feature: fat, almost bald, white guy) was so impatient and rude to my asking about the waiting time and commanded me to just sit aside impolitely. If it were not for my tight schedule, I would definitely make a complaint to the manager
Absolutely horrible customer service following the frying of two computers within one days based on cord purchases from this store. Store manager, Kyle, is a complete ass who is nothing but condescending and unhelpful even when presented with the fact Best Buy was at fault for our "devices" failing. We received no type of apology only that they werent liable. Staff need to be trained on what the correct accessories are for such expensive items, Kyle needs to be fired, and the whole store just needs to be sucked up by amazon, at least their customer service via internet is better than yours.
HOOD DEPOT 100 BUSINESS CARDS$5 ..I LOVE THIS PLACE..THEY HAVE LAUNDRY DETERGENT FIRESTICKS UNLOCKED FLAT SCREEN TVS AND RUGS.AND DOVE BODY WASH
I left my iPad with a cracked screen with Cellairis for repair after being told that it would be "as good as new" after repair. Picked it up and took it home to find damage that was t there originally, pink and black spots on the screen picture, certain areas of the screen that wouldn't respond to touch, a sunk in home button, and a large smudge on the inside of the screen that I couldn't clean. When I talked to the same guy who committed to fixing it to "as good as new condition", I was told that they do the best they can but there are sometimes issues when replacing a screen. They would not issue a refund but offered to try to fix it again. Because they couldn't guarantee that they wouldn't do further damage, I declined. After dropping 110 on repair, I still ended up purchasing a new iPad. Wouldn't recommend using them for any repair service.
This business is full of con artist. I purchased an Iphone6 128gb that was supposed to be unlocked. Not only was it not unlocked as advertised, I had to wait at least a wk or two to even obtain my phone and service. They tried to overcharge me and make excuses to why a phone I purchased wasn't available. To top it off the I had an Xbox 360 250gb w/12 games that was supposed to be sold for 160$ total and I found out they were selling the system and games separately and for way more money. Never again.
I have a boutique in grand slam flea market and I pay my rent faithful but I called in today about being over charged on rent and the People that work for this company told me that I have to leave the flea market by the 20 th of may just because I call in about my rent and how they were over charging me. This is illegal. No one does professional business this way. I will be calling attorney general offices on this matter they told me my rent was 320.00 now 330.00 pulse extra 20 dollars who does that. I will be talking to attorney general office on this matter because people Need to know. That this company rips off it's vendors. Do not go to grand slam flea market for business they will make you pay an extra 20.00 dollars on top of your rent. I have been with company for one year until they call themselves doing illegal Buisness. I would not advise going their for decent business. The owner of this flea market needs to check his financial books his getting ripped off and the vendor
Do not do business with this guy he's not a man of his word Ports collapsing leaking boxes bad customer service refuses to give refunds poor and boxes
The bakery here is SO convenient! I picked up a cake for my nephew's birthday today & it not only looked great, but it tasted great!