In an time when good service is rare, it was refreshing to do business with Creative Audio Video. From the very beginning, Creative Audio Video was responsive to the specific needs of Andy’s Seasoning. CAV personnel kept every agreement and always exceeded our expectations.We found the staff to be professional and very competent. The work performed was excellent. The one word to describe our experience with CAV is OUTSTANDING.It is a true delight to do business with Creative Audio Video. Thank you very much.
As a do-it-yourself person, I was apprehensive to use an A/V and Automation contractor/consultant company to assist with the design of my installation. I've done the task a multitude of times in the past on my own, and been pleased with the results. The only reason I strayed from this was that there was a particular piece of equipment that I could not get direct, and had to go through a licensed reseller. I'm pleased to say that I'm so glad I did. The quality of work is excellent. He and his staff are fast, clean, and efficient. They are great sources of knowledge in the field, which is great for me, as I like to ask lots of questions. I would say Kevin's key differentiator, however, is his level of customer service. He always does what he says he's going to do, and has always been willing to go above and beyond. He's also very respectful of the client's timelines, realizing not everything can be done at once in all circumstances. Yes, I was apprehensive on my first purchase/installation from Kevin. I certainly was NOT on the second, and nor will I be for the additional that are to come as I continue to add full automation to my home.
Avoid Creative Audio Video and Automatic. Incompetent, not trustworthy and did not stand behind their work. Very expensive and system breaks down all the time. Control 4 system is useless and Creative Audio does bad work.