WELLS TAX & FINANCIAL SERVICE is amazing! Their staff is super-friendly and helpful, and their service is outstanding. Every time I deal with anyone from the company they always go out of their way to be helpful. In today’s digital day-of-age I rarely find a company that gets real customer service right as well as WELLS TAX & FINANCIAL SERVICE does. When I call or email, they answer or get back with me quickly. They’re always in a great mood, happy, and it’s honestly contagious! I’ve bought so many products and services from companies that just don’t do what they say they’ll do. But with WELLS TAX & FINANCIAL SERVICE, that’s just not the case. From the beginning of our relationship they have delivered time and time again. And, they continue to do EXACTLY what they say they will do. Awesome results, outstanding customer service, not sure what else I could ask for. Thanks WELLS TAX & FINANCIAL SERVICE!
195 Old Sugar Creek RDHigh Ridge, MO 63049
100 Water DrO Fallon, MO 63368
From Business: Founded in 1967, Public Water Supply District No. 2 offers drinking water, as well as collection and treatment services of wastewater for rural and suburban custo…
Awful experience with getting invoices, have called almost everyday for two weeks for a water delivery, left messages, no response. Getting a new company today. Would fire them if I could get them on the phone, plan to just discontinue automatic CC authorized payment for cooler rental. We'll see if they pick up their cooler.
Even when you are making an earnest effort to pay your bill and you owe less than $100, this Gestapo-like outfit still takes pleasure in cutting off the most vital resource known to man next to oxygen (which if they could, they'd cut that off too for a dollar!).Rude, monopolistic, apathetic, money-grubbing thugs, best describes this dinosaur of a utility company. They should be ashamed of themselves. But I know they aren't. SMH!
Billing problems and have to keep calling to bring water. I've made 3 calls now in 2 weeks and no water yet.
I wish you could leave something other than one star. On September 9 they dug up section of my yard to fix a pipe that ran down the street. The hole was about 6 feet by 2 feet by 4 feet deep. They filled it in with crushed rock leaving about 8 inches of open space. Just enough for someone to fall in and break a leg. I called them on September 12th and explained the situation. I was told they'd fix it right away. One week later nothing's fixed and the water main is leaking again. I called again today and was told someone would call me within 1 hour. It's been 2 hours and no one has called. The hole is still there and the water is flowing down the curb.
I would highly recommend staying away from this business to get your taxes done. They did our taxes incorrectly and now we had to pay the State penalties and late charges. And when you try to call to resolve an issue, you get pushed off on another person who knows nothing about your issue or no phone call at all!! Very disappointing and costly!!
Suppossed to be here early morning, 4 pm not here, ruined everything, should pay for damage too.
great family owned and operated tax accountants. staff is very knowledge...you can ask them anything. competitive pricing and great service.
Worst Company Ever. Unfair practices all the way around, very unresponsive to customers. And don't even try complaining to the Missouri Public Service Commission. They won't help you either. I would recommend not doing business with Missouri-America Water, but oh wait, if you live here you don't have a choice.
Wish I had an option for another water company. Their customer service is horrible! After being told I had to have a new meter installed I was given a two hour window. 45 min after the time I was still waiting. Called and was told they should be here within a half hour but they had no clue! Asked to speak to a manager and I was not allowed to! In this day and age of computers, cell phones and GPS is there any excuse for this kind of customer service?