My first visit last night and the place was packed! Everyone I spoke with was kind and pleasant. Each walk-in client was surprised to see how busy Tuesday evening was. As I had been prepared for a long wait, it seems Tuesday was longer wait than usual. I found everyone to be helpful, friendly and changing gloves often. I had read some negative reviews from the past and I believe the agency heard the problems and has corrected them. Keep up the good work Concord Plaza employees.
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