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We Truly Care for Pets

Business Description
Dr. Andrew Love founded Webster Groves Animal Hospital, P.C. on May 31, 1965. Initially Dr. & Mrs. Love ran the practice themselves in a small, two-story building. In 1984, the hospital was accredited by the American Animal Hospital Association (AAHA) and joined an elite group of hospitals dedicated to providing pets with quality medical care. By meeting AAHA standards for comprehensive professional services, Webster Groves Animal Hospital, P.C. confirms the high standards that have always beenparamount in this practice. The new facility, at more than sixteen thousand square feet, has two floors big enough to house the ever-growing veterinarian staff, including two Board Certified Veterinary Practitioners. The new building, with two large parking lots, a large waiting room and a community room for public meetings offers more convenience for our clients and patients. Holiday Hours: 9 AM to 4 PM
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
24 Hour Nursing Care 365 Days A Year! -Hospitalization & Surgery & Dental Care - Reproductive Services - Vaccination Packages - All Your Pet Needs in One Place: Training Classes - On-Line Pharmacy -Microchip ID - Pet InsuranceUnique Hours. Unique Services: We are Open Every Day of the Year, Even Holidays - ER Power. We Have Added An Emergency Power Generator in the Event of Major Power Outages. We are Able and Equipped to See Emergencies Any Time We are Open. Diagnostic Technology: Digital Radiology - Ultrasound Imaging Endoscopy - Laboratory Wellness Exams & packages, In-House Laboratory, Laser Surgery, Blood Transfusions, Exotic Pet Care, Pet Supplies & Gifts
Brands
  • FRONTLINE
  • HEARTGARD
  • OraVet
  • SENTINEL
  • REVOLUTION
  • Frontline Plus
  • RIMADYL
Payment method
mastercard, discover, visa, amex, check, debit
Neighborhood
Webster Groves
Amenities
Boarding,Dental Care
Accreditation

Member AAHA, BBB, Angie's List

Associations
American Animal Hospital Association,BBB Better Business Bureau
AKA

Webster Groves Animal Hospital

Categories
Veterinarian Emergency Services, Veterinarians, Veterinary Clinics & Hospitals, Pet Food, Pet Services
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COUPONS & DEALS

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Reviews

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Tom B.

04/15/2017

Overall
Expertise
Professionalism

Had my dog euthanized 4/15/17 and from my initial visit on 4/13/17 everyone was extremely professional and awesome. The vet explained everything, and gave us all of our options. When we decided on euthanasia she assured us, and seemed relieved we made the right decision. The following night I brought her in @ 12:45 am for the procedure. The receptionist was great and very sympathetic. The girls who helped me bring " Lucy" in were great, and finally the doctor who euthanized her was very kind and did a wonderful job. Great job WGAH

Amber S.

03/28/2017

Overall

I would give it a zero if I could. My 6 month old miniature dachshund went in for a foreign object obstruction. Surgery was performed. She was not recovering well and I was told it was a slow recovery. I was told about possible leakage from the site but no one did a ultrasound or sample. Our angel laid there and died of sepsis for 3 days. Then when I wanted to retrieve her for cremation I was made pay our huge bill before they would release her body. They have broken my entire family's hearts including my 5 year old daughter. She should not have to deal with this. I believe her death could have been prevented with proper after surgery care. There are no words to describe my sadness and disappointment with this facility. Nothing will bring our girl back. She was one of a kind and the light of our lives.

Denise E.

09/12/2016

Overall
Expertise
Professionalism

I'm a first time visitor of this clinic when I had a 3 A.M. emergency with my dog. We were promptly triaged with no wait at all. The vet took great care of my pet, ran an X-ray and accurately diagnosed the medical condition. The prices were reasonable so no complaints from me! I was grateful they were there when I needed them.

Christine C.

09/01/2016

Overall
Expertise
Professionalism

I took my beloved pet in after he was attacked by two, much larger dogs. The waiting room was packed when we walked in and my heart sank, knowing that he would have to wait in such pain. I was surprised to find that they triage and Carl was given immediate attention. As he was taken into a room, I was asked a series of questions by the gentleman at intake and was impressed by his ability to remain calm as I was coming unglued. As I waited, I observed the staff and how efficiently they managed the full room. The technician that took my boy in for treatment was great about communicating Carl's progress and what was being done to care for him. In the end, Carl received 3 staples to his skull, as the dogs had fractured it. His puncture wounds were cleaned and he was put on pain meds and antibiotics. Carl has made a full recovery and I am so thankful to the great people that took care of not only him, but me as well!

Scott F.

12/15/2015

Overall

Had to have our dog put to sleep today. I called not once but twice to verify everything including price. I was told the cost was $65. Unless we wanted her ashes back. So I go in have her put to sleep and then told the price was $190. I asked about the added fee. Was told that is a care if remains fee. I asked why I wasn't told about that all they could say was sorry.

Aidan S.

08/17/2015

Overall

The front desk staff are the absolute worst and you will wait hours, even if you have an appointment and pay a lot more than most STL vets. They lost my dog's ashes after I paid extra to have them returned to me. I've gone here for years for 3 dogs and 4 cats because the vets are good and they're open 24/7 but I'll never, ever return after my latest extremely heartbreaking experience. No one even apologized. To Webster, you're just a dollar sign. Well, you're many, many dollar signs.

Overall

Caution! Get 2nd opinion before following through on their recommendations for treatment and procedures. They will try to string you along so you pay more. We got a 2nd opinion on our dog after they suggested seeing their specialist and doing a rhinoscope that would have cost $2,300.00. By getting a 2nd opinion we ended up spending $400 for a cure. Their specialist is very irrogant and uncaring. Be very cautious with this place.

Dawn C.

06/08/2014

Overall

They destroyed my dog! They convinced me to let them keep my beloved 9 year old Boston Terrier for two days for evaluation. They said she had unusual things going on with her blood work. She was healthy before bringing her to Webster Groves Animal Hospital. By time I got her home ($1000 later) they had her on insulin, she began eating hear own stool and drinking her own urine. She went blend shortly after that from the insulin and her last days of quality of life were horrible! She eventually died of a stroke. I totally blame Webster Groves Animal Hospital and will never forgive myself for taking her there! I don't know what they did to here, but they destroyed a perfectly healthy dog! I will never forget this as long as I live and I will never forgive myself for taking her there. They took years off her life!

peggy.driscoll

08/29/2013

Overall
I lost my best friend

Please do NOT! Take your pet your friend your life too these people I should have never lost my besy friend NEVER! They are horrible people I blame them they are at fault.Shame on you people you took my life away and I will never ever forget this.Do Not Take Your Family too these cold people

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