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Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
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Services/Products
Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information..
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
South County Ctr
Neighborhood
Mehlville
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories

Reviews

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Overall

Disappointed that my stove too old to repair my problem. Have to go buy another stove. Repairman was very friendly and did all he could.

TW
T W.

09/23/2016

Overall

The technician was good. My complaint is that their first appt opening was 31 days (!). Prior to that it was 17 days. He fixed my riding mower after he came 17 days later. I used it once & something else broke, had to wait 31 days until he could come back!! That's ridiculous! In 7 weeks I was able to mow 1 time. Had to hire a company to mow our three acres two times while we waited for Sears.

Abby S.

09/22/2016

Overall
Service

Experienced and professional. Sears service has never disappointed me. Because I have used their service agreements I have been able to keep my appliances for many years.

Mike K.

08/28/2016

Overall

The igniter does not work and the burners do not heat the way they use to. Terrible performance. How do I go about getting this rectified?

Sharon S.

08/14/2016

Overall
Service

My initial service call went smoothly, technician diagnosed the problem, ordered part & set another appointment. A week later a 2nd repairman came & installed the part, I had to ask him if the water dispenser was now working, he checked with my prompting. Several hours later an error message came up on my refrigerator. I immediately called and was told by call center I could not make an appointment since the system had not been updated. Next morning at 0800 I call again and spent over 50 minutes trying to get an appointment that fit into my schedule.
A third repairman came out and immediately saw that a portion of the electrical board that was replaced had not been plugged in. Four to five days later my refrigerator is not functioning properly, (initial compliant).First repairman came out again this week and identified that the door was 'off' thus refrigerator did not recognize that door was closed. He repaired it, for now. First negative experience with this company.

Eric E.

08/05/2016

Overall
Selection
Service

The folks at Sears have had my business for decades. Their service is unmatched and I rarely have issues with setting an appointment and getting my issue resolved the first time. They'll continue to have my family's business for years to come!

Richard W.

07/24/2016

Overall
Selection
Service

The service man was very professional and ID'd the problem quickly. Had to order the part needed, which arrived on my doorstep, soon thereafter.
Repair went quickly and the equipment is back in good running condition. This is a Schwinn excercycle and the cost of the service warranty was well worth it.

Carol B.

07/21/2016

Overall
Service

We purchased a service agreement with Sears Home Services. After 4 appointments with 4 different technicians, our Samsung refrigerator is still not fixed. This has been going on since 5/13. They are coming out again today. 5th time's a charm! Right? I do realize Samsung appliances are difficult to repair and the repair men, all 4 to date, have been friendly. I just wish they'd either fix it or get us a new one.



Here is a photo of the current temp of my fridge.

Review Image
Jim I.

03/25/2016

Overall

The technician found the problem quickly and ordered the part. The second technician installed it in no time. Both were courteous and professional. Just like the old days at Sears.

Robert F.

02/07/2016

Overall

Great! Mike did a great job!

He was fast and careful.

Why do you need more?

Our range is still working!

Details

Phone: (314) 403-7277

Address: 250 S County Center Way, Saint Louis, MO 63129

Website: www.SearsHomeServices.com

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