Roto-Rooter Plumbing & Water Cleanup
1234 Hanley Industrial Ct, Saint Louis, MO 63144
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Double kitchen sink clogged after using garbage disposal. Tried plunger and liquid plumber and they did not work. Roto Rooter responded about 9 hours after calling but Eddie got right to work. Interesting and personable man who really knows his business! Had to snake out the drain from one end of the house to the other but he found and cleared the clog. It was more expensive than I thought it would be but everything now works fine. Eddie was very helpful in showing me where major plumbing elements (vents/ stacks/ clean-outs) were. Thanks! Does Roto-Rooter offer veteran or senior discounts? That might make the cost more bearable.
Service showed up well within the promised time. Jeff was very professional, our sewer blockage took a number of hours to clear successfully, and Jeff was upbeat thru it all, assuring us with a smile that he would get it cleared. Which he did. We were very pleased.
Jeff came out late on a Saturday night after our basement drain backed up with sewage. The 24 hour availability really was a blessing. He assessed the problem and kept us updated throughout the the time he was working. I appreciate that he took the time to explain what he had observed and what he was going to do to remedy the problem. Our drain is now running smoothly and I feel peace of mind with the 6 month warranty. I hope we don't have to call them again soon, but they will be the first company I call should we need help like this again.
Robert Johnson was professional, helpful, informative and showed up at my house exactly when promised. He explained every thing to me completely, took care of the job and left things in great shape. I'd recommend Robert and Roto-Rooter for plumbing help any day of the week! And I'd ask for Robert if you can get him - great guy!
Your website won't let me change to the Affton location but that is who sent Robert Johnson. He did a great job clearing my drain and replacing the garbage disposal
Professional, knowledgeable and polite. Worked quickly and cleaned up everything.
Once again Roto Rooter went above and beyond my expectations
The drain in the basement backed up and the smell and mess was terrible. Tim was prompt and professional. I was worried that we would not have anyone able to come out since it was Christmas Eve. I received a phone call stating Tim was on his way. When he arrived, he was very polite and told me what needed to be done and the cost. He worked quickly and got it done! I would definitely call Roto-Rooter again if needed.
1/2/2018-backed up sewer line in 8 degree weather, Jeff arrived at shortly after midnight to help us clear the drain, which he was able to do in just about an hour, even with the stuck clean out sewer cap frozen in the driveway. Very knowledgable and was thankfully able to clear the drain relatively quickly.
Thank you Jeff, and thanks to Roto Rooter (once again).
Michael T in Ballwin
Service Date: 11/9/2017: Robert fixed several things for me in 1 service call (including 2 maddening drips from a shower head and a vanity faucet!). He did a terrific job; fixed everything to my complete satisfaction! I also used Roto-Rooter 2 years ago with a huge water restoration problem. The guys were all great. I would always use Roto-Rooter for my plumbing needs....
The amount of knowledge Andy possess is overly impressive. He was skillfull, prompt and was able to explain the issue simply and thoroughly. And, he was able to fix the problem! The promptness of the service call was Less than 15 hours!
Excellent experience. Thank You.
I thought I simply had a clogged drain when I made the call to Roto-Rooter for service, but unfortunately it has turned out to be a much deeper problem for this homeowner. After the service man cabled the kitchen drainpipe, we found out the underground pipe was broken when the cable got stuck about 10 ft out and wouldn't go any further or retract again. Mike 6564 patiently explained the problem and had a sewer solution specialist Glen Roeder come and survey the issue. It was thoroughly explained to us what repairs were needed. Mike6564 will return tomorrow to start the excavation and pipe replacement process and said we should be completed in 2 days depending on a county permit inspection. I'm glad I called Roto-Rooter as these folks come out within 1 - 2 hours to assess any problem and the servicemen give the customer an accurate bid as to what final costs could be. I've used Roto-Rooter people for over 15 years for all my plumbing/drain issues and have been pleased with their service and professionalism.