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Neighborhood
Southwest Garden
AKA

Rockstar Skates & Sport

Category
Skating Instruction & Clubs

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Reviews

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derbydad2012

03/05/2012

Overall
Avoid this place at all costs,...

Avoid this place at all costs, as they sell stuff on eBay and then don't send it to you. They state that they are "waiting 4-5 days for the money to be transferred from PayPal to their bank account". So you wait another week only for them still not to ship the product, then you try to leave a voicemail, txt messages, and e-mails through eBay for them only for them to still be ignored. Then you have to use eBay buyer's protection to get your money back. My little girl loves retro board games and this is her first year in derby. So we bought this game they were selling from 1974. She was so excited to be getting it and from a fellow derby family, only to have her hopes dashed when they never shipped it and we're in the same state!!! I had to order it from some stranger in NYC. Sadness and irresponsibility can be expected from this store, look elsewhere.

Der Dad2012

03/05/2012

Provided by Citysearch - 
Overall
Wish I could give zero stars

Very poor customer service and severe lack of communications skills. Ordered a game for my kid from their eBay account. They hadn't sent it, and after a week of waiting I contacted them. They gave some excuse about having to wait for the funds to be transferred to their bank account. Waited yet another two weeks and still no shipment. Had to go through eBay buyer protection services to get my money back. Buyer Beware!!!

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