Mid County Orthopaedic Surgery & Sports Medicine
845 N New Ballas Ct Ste 200, Saint Louis, MO 63141
Mid County Orthopaedic Surgery & Sports Medicine has not yet specified accepted insurance plans.
Additional Specialties: Sports Medicine, Physical Medicine, Athletic Medicine, Sports Physician
845 N New Ballas Ct Ste 200
Saint Louis, MO 63141
Phone: (314) 567-7520
Primary Phone: (314) 983-4747
Specialties: Sports Medicine, Physical Medicine, Athletic Medicine, Sports Physician
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Please do not take your child here! My daughter came in with a broken clavicle that had just been xrayed by her pediatrician.
4:15 in the lobby her bone popped and she started screaming, I asked for ice, was told they had none and she had to sit and wait. She was in too much pain to even sit and receptionist said she could stand then.
4:50 we were called into the room to wait for the Dr.
Several times I poked my head out of the door and asked if someone could help us, she was crying and in a lot of pain. We were told there was nothing they could do and to wait. No one seemed to care or even came in to check on her or help us.
5:30 Dr. came in, asked a few questions & told me about follow up X-rays
5:41 nurse came back in, adjusted her brace
My daughter is 9 years old and had to sit through almost 2 hours of excruciating pain in a doctor's office while they did nothing and showed no concern.
Great staff and many selections. We have been going to Mid County Orthopaedics for over 5 years. Each of our 3 kids has their own specific doctor they say as well as my wife and I. Highly recommend.
Terrible 1st impression -- I called 4 times to try and schedule an appointment with any doctor (our original doctor was no longer there) and was each time thrown into someone's voice mail. Another time I called asking for a live person to get information on the Clinic and was again thrown into someone's voicemail. I also needed information on which insurance plans they accept and could not find anything on their website. If this is how they operate on the front end I'm going elsewhere.
HORRIBLE experience-Bellevue location (I have seen Dr. Spitzfadden, K. Zehnder & today his son S. Zehnder for about 7 yrs now) Dr. Spitzfadden treated me for plantar fasciitis (for all who have had it you know it is unbearable pain in the arch/heel of your foot) so for the past 2 days I have used a cane & got a 911 appt made for this morning at 7:30AM. Background info: I filled out the appt sheet on their website (nothing came of it) then I called & was put into a voice mail system (8:35AM) at 9:35AM I get a callback where we got a appt made & promised my xray results would be able to be picked up as well so I could bring them to my other dr...I arrived at 7AM but there office was dark & locked so I went next door & they said they don't open until 8:30AM-I then call the exchange # to make sure they REALLY had me in for a 7:30AM appt...around 7:08AM a nurse goes into the office while I am still on the phone w/ the exchange so PHEW I do have a appt. I walk in & knowing that it is a new year I already have my drivers lic/insurance/co-pay ready so that I can give them all of it & fill out the paperwork that they ALWAYS make you do if you haven't seen them in awhile. I rudely get told to have a seat that I won't be called upon until about 15 mins before my appt...Ummm it's not pretty close to that time but I have a seat anyway where I am ignored. An elderly gentleman shows up at 7:30AM & a different nurse starts to process HIM as soon as he gets to the window I am thinking to myself "WHAT THE HELL?" so I get my cane/stand in pain/hobble up to the desk & tell the gentleman that's standing there "Well I've been here since 7:08AM & told to have a seat & didn't even get to sign in so I guess I will sign in right behind you"-knowing the nurse will realize they have ignored me at this point. She then asked for my info OF COURSE & then tells me to fill out a novel of paperwork that I could have had done by now & took my id's (time 7:43AM) I call my boss to let her know that even though I got there really early they are obviously not going to get me started at my proper time & I am going to be later than expected. So I go back & still sit...more people come in...another lady goes right up to get processed & then the guy who was there at 7:30AM goes & gets called in to see his dr. & I give myself one of those "ugh" sighs (now that my appt is really starting late) the nurse taking him back suddenly yells across the room to ME that his appt is w/ another dr. & "I said "OK GREAT" (thinking to myself OMG how embarrassing) that she just did that with other clients in there w/ me. Finally I hear my name called behind me...I gather my purse/coat/cane and as I am struggling to get through the door