Kindred Hospital St Louis
4930 Lindell Blvd, Saint Louis, MO 63108
Fax: (314) 361-1210
Services: Acute Care, Angioplasty, Dietary Services, Respiratory/Pulmonary Svcs, Clinical Laboratory Services, Pharmacy Services, EGD Procedure, Physical Therapy, Diagnostic Radiology Services, Speech Pathology Services, Blood Bank, Long Term Acute Care, Hemodialysis (Dialysis), Radiation Therapy, Social Services, Ambulance Services, Infusion Therapy, Occupational Therapy Services
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We love Kindred Hospital! Everyone was super nice and treated us like family. My dad was in Kindred for about 3 weeks. He needed respiratory, physical, occupational, and speech therapy after falling down a flight of stairs. Everyone was compassionate and took wonderful care of my dad. They rallied and cheered him on to get better. The receptionists were very friendly too and made us feel welcomed. My dad is moving to another rehab facility and I hope the care will be just as good. Kindred set the bar very high. With that said, I have to admit I was less impressed with the doctors. The pulmonologist (Dr. Omed) has zero bedside manners. He heard report from the respiratory therapist then he made eye contact with me from the hall and didn't even bother to come in to meet me or see my dad. I was not happy. Another doctor had zero bedside manners also. I think Kindred doctors need to take some bedside manner courses. They can take lessons from the nurses and therapist.
I was very impressed with all the staff at Kindred hospital. When you needed anything you would get it very quickly. They really has some wonderful nurses like Rachel, Melinda, Callie & Ebony. Polly from housekeeping is fantastic. I wish they had more televison selection what they have is awful.
Our family member was in 3 rehab hospitals in the area and this was by far the worst. The staff was not trained, rarely saw doctors, complained about room not bring cleaned with same stains on floor for weeks. We tried to stay around the clock because we came into staff people yelling and mishandling our loved one. He has recoverd but is still traumatized months later if we talk about that facility. It is one of the few rehab centers in our area that will wean people off of the ventilator. The poor service may be due to no competition.
My husband was sent to Kindred Hospital St. Louis and I will have to say I was very pleased with the care my husband received. My husband was a very sick man and the nurses, cna's and Doctors all did a wonderful job. I wish the visiting hours on the weekend were earlier. I also wish the lobby areas on the floors were more inviting. They are cold and ugly!
I hope that you never have a need for long term acute care for your loved ones, but if you do, insist on going to Kindred - St Louis on Lindell.
Having had the need for a great deal of acute and rehab care for my mom in recent years, I can speak from experience. The level of quality, safe, compassionate, consistent, and expert care can not be surpassed. All of the staff that we encountered were truly exceptional. They truly CARE ABOUT AND FOR the patients entrusted to them. My mom was treated with respect and compassion by everyone as was my family.
Paul from the front desk knew our names, housekeeping greeted us with smiles and kind words, Deb, our case manager was involved and kept us informed, Fred from Radiology was always kind and extra gentle with our frail mom, the Therapy pros from PT, Speech, and Resp were wonderful and mom liked the food too.
There are not enough glowing adjectives to describe the bedside nurses (Stephanie, Tracy, Rachael), wound care nurses (Michele and Andrea), and CNAs, (Marva, Rene, Sulaney) as they were all simply outstanding. The physicians even had great bed-side manners and get this...the senior hospital administrators introduced themselves to us.
The most important part of healthcare decisions, in my opinion, always come down to the quality of care and I could not have made a better decision for my mom than to admit her to Kindred St. Louis on Lindell.
Please don't take your loved one to Kindred Hospital in St. Louis. They don't communicate with their patients. My loved one left full of infections and bed soars because the staff didn't take care of him. Call buttons left unanswered for over half an hour for some patients I witnessed. Left unattended and not turned for hours on end. They don't deserve any rating as far as I'm concerned. Please pass on to others so no one else has to go through what my loved one did.