1234 N Lindbergh Blvd, Saint Louis, MO 63132
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I really want to like this store - but unless you are in their "clique" or a long time customer or bought a machine from them (which myself and a friend would have except they made us feel like we were beneath their time)- they treat you like you are a nuisance and a bother. their fabric selection is great - the customer service - not great. same experience all 5 times i went - my girlfriends had the same experience so it's not just me. dont go unless you want to feel like you are imposing and beneath their time. I stopped going - after 5 times I got the message.
p.s. this review is for the st. louis store - i have heard thru the grapevine that the Fairview Heights store is much better and know several St. Louis folks who will not go to this store but will travel over to the Fairview Heights store because their customer service is so much better.
My experience at the St. Louis store was very different from Anna G. I had never even heard of Jackman's Fabrics until today, when I found them through an Internet search. I needed trim to match a dress. The color turned out to be very unique. One of the associates (Dee) patiently walked me through trims, lace, and fabric - in a VERY large store - and spent a lot of time on what was clearly a very small purchase by a first-time customer. She actually advised me against the final choice after taking the time to spread the fabric out in natural light. My experience was that they have outstanding customer service, a very large selection of beautiful fabric, and fair prices. I will definitely be a repeat customer.
Jackman's Fabrics is the most wonderful quilting shop I have every visited. They have so many beautiful quilts and other items on display that inspire you to create your own. The displays change with the seasons, and there are always new and fresh ideas waiting to inspire your creativity. The staff is very knowledgable and always willing to offer their assistance. Jackman's Fabrics continuously offers classes in the many sewing arts, including embroidery, bringing in top artists in their field of expertise. They are a one-stop shop for purchasing your new machine, to sewing/quilting accessories, to home decorating supplies! A wonderful, inspiring shop!
I love this store. I bought my embroidery machine at their other Jackman's store and the classes are wonderful, and if I need help this store is there for me too. They have such a big new selection of fabrics to choose from. Seems like they get new fabric in everyday.!
This is an awesome store! And they have 3 locations! Their service is beyond compare. I bought a sewing machine, and they took such good care of me, unlike like the "other dealers" who left me hanging. Jackman's also has a huge amount of fabric and great displays and ideas!
Thank you, As part of the 4th generation of Jackman's Fabrics we strive to do our best. we highly value and appreciate your business.