Classic Monument Co.
5240 W Florissant Ave, Saint Louis, MO 63115
|Mon - Fri:|
We wish to thank Erich for his help and guidance during a very difficult time in our lives. He took his time, never rushed us in making the right decision. We are very pleased with the way our monument turned out. Thank you Erich for your professionalism and a job well done. ❤️
I truly love the work they do Eric is truly amazing he makes sure that everything you won't is done and what else I like about the company is that they keep in contact with you about your order and that's a plus for me and my family I have got my mother headstone and my great grandmother and my grandmother just love the work they do it mean a lot to me.
11/11/2010Provided by Citysearch -
My Family has used this company since the mid 1980's for a total of 5 headstone's without any issues. The saleswoman at the North office worked with my family in our time need with a courteous and sympathetic manner. She explained about the time it would take to allow for ground resettlement and said it would take around 6 months before the stones were placed depending on the weather and ground conditions.
Our last meeting with her was at a time of extreme sorrow due to the loss of our family member at a young age. She handled our request with great care and went the extra mile to pull the file on my grandmother so we could match it up with the stone for my brother. I recently stopped in to see her and she knew who I was within the first few minutes of talking and it had been 2 yrs since I last saw her.
I feel you can not go wrong to have Gloria help you in your time of need as she knows the steps and has always worked with us in selection of the headstones and payment options.
06/27/2008Provided by Citysearch -
The Sales Associate Gloria Arns, has the worst possible attitude for a customer service sales rep. Awful, Awful, Awful. She has no idea how to work with greif stricken familes. Especially ones that dont have a lot of money. I guess Money makes the world go around, and smile!