Babies R Us
4441 Lemay Ferry Rd, Saint Louis, MO 63129
Motherhood at Babies 'r' Us
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As a new dad, I was all exited about an item that was given to my child by her grandma, the item was schedulle to arrive at this store; the store never called me to tell me if the item was in, so I called the store to find out what had happened.
I called 3 times, and who ever answered put me on hold for a long time and never came back, so I hung up and called back again and once again they put me on hold and never came back to the line, so I called back again and asked for a supervisor and explained my concern to the supervisor, and she acted like she didn't care, never apologized to me, never gave an excused, or even an explanation.
Then after I explained the problem to her, she put me on hold again, but a least this time she came back to the line periodically to tell me what she was doing. I lost over 30 minutes just trying to speak with some one and tell them the reason for my call.
I was considering Babies R Us to purchase future baby needs, but I'm not sure if I want to do that anymore.
Bad, bad service.
10/30/2005Provided by Citysearch -
This store has some really cute clothes for VERY reasonable prices. The Koala Kids brand is particularly cute and unique. They have some traditional clothing and also some trendy (which I don't particularly like for small children), so they cater to all tastes. They have a wonderful selection of clothes for preemies which many stores do not carry. They also have a good selection of accessories and shoes. I definately recommend this for parents of young children.