Andy Wurm Tire & Wheel Co
201 S Florissant Rd, Saint Louis, MO 63135
Andy Wurm Tire & Wheel, established in 1973, offers one of the largest wheel displays in St. Louis, stocking more than 400 varieties of wheels from more than 20 manufacturers. It provides new and used tires from major manufacturers and services such as brake installation, shock and strut installation, suspension, alignments and state inspections. Its facility covers more than 14,000 square feet of shop area giving it the flexibility to service 20 cars at a time and its underground warehouse space is sufficient for storing 10,000 wheels. Andy Wurm Tire & Wheel is open Monday through Saturday.
Phone: (314) 522-8147
Phone: (314) 522-3040
Phone: (314) 522-8174
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My name is Kellen. Ive been a long time customer at Andy Wurm Tire. Today I was very displeased at the service I received from 2 staff members there. 1 of which (Joe) claims he is the owner. The other person I don't who it was. Here is the story:
I bought a tire from Andy Wurm Tire for $120
They mount and balance the tire on the rim.
Turns out the tire is defective from the manufacture.
I take the rim and tire back to Andy Wurm to let them fix the situation.
They say they "the tire is defective" and they will replace the tire. However they are going charge me $25 to put the new tire on the rim.
Should I have to pay?
I feel no since they are the ones who sold me the defective tire to begin with. i did NOTHING wrong other than coming to Andy Wurm to get a tire apparently. There are plenty of other places I could have went to but I like to help the "mom and pop" local shop
The gentleman on the phone I talked to was extremely rude, he kept cutting me off and talking over me. When i drove down to get my tire and rim and i spoke with Joe he was rude and walked away from me as i was telling him how i felt.
I live in St Charles about 20 minutes away. I could easily take my business to Walmart but i have been a customer of Andy Wurm for over 10 years. I purposely drive that far because the shop did excellent work. From here on I will be taking my business elsewhere (which Joe seemed not to have a problem with).
Ps. I took the wheel and tire to Walmart they put the tire on the rim and put it on the car for $19
02/12/2009Provided by Citysearch -
my family and i have been going to andy wurm since i can remember, even when they were at their old location!!! i will always return to andy wurm for their competitive pricing (they are usually the least expensive), professionalism and excellent customer service!!!
11/15/2007Provided by Citysearch -
I ordered 4 Dayton adapters and paid to have it shipped to my home, they sent me three left and one right, when I called back to request that this be corrected, I was told I had to pay out of my pocket to have the incorrect item sent back before I could receive the correct item I already paid for and paid to have shipped. I feel that this company should have paid for the shipping of the returned item since it was their mistake in the first place. Very dis-satisified, will never order anything from them again.