I bought an inexpensive kitchen set from them. They were pleasant and the price was fair. When it arrived, though, one of the items was damaged--fairly severe cosmetic damage--on one corner. They proceeded to install it without asking me first, perhaps assuming that I had purchased it that way, since they do sell scratch and dent sometimes. I noticed it just in time before they left! But when I made a comment, the delivery people only remarked first that it wouldn't show, being a back corner, and then that it must have happened en route to my home, and simply suggested I call and ask for a rebate. It turned out the handle on the other item was broken, not easily seen (to be fair) . They did replace it quickly, but ordered the wrong item. In the end, they sent the right one, and were always pleasant. It could be sheer coincidences--3 at once. They are a family business, do have a solid reputation, or so they said, and have been around in the same location for many years. However: I had another appliance needing repair, not one they sold me. They referred me to an allegedly trusted repair shop, one they knew well...which outright lied to me about a repair, and left me with an unrepairable ruined appliance when previously it had needed a repair but could be repaired. When I told Slyman about this, there seemed genuinely surprised, but not perturbed at all: They expressed only mild apology, and said that the shop was usually reliable, but added that they weren't in business together; they'd just given me a name and were sorry I'd had a bad experience. But actually, they DID recommend this repair person as reliable, well known to them and trustworthy, and gave me his card. I took what they said at face value, as a customer should be able to do: You recommend, then you are putting your company's name on the line, too, and if they make your customer unhappy, you should do what needs to be done to restore your good name; even if it's just apologize profusely, yell at your associate business to make good, and (depending on how bad it is) even break association with the other business, maybe add perhaps some other minor thing like a discount on future purchases, or free smaller repair. As it was, a late-model non-working appliance (freon leak) became unrepairable junk (recirculating system destroyed, no longer just leaking!).
9034 Overland PlzSaint Louis, MO 63114
From Business: Jim Cohen, former president and chief executive of Central Hardware, is getting back into the retail business with a Sears Hometown Store he plans to open in Apri…
Great selection of products and excellent customer service. We bought a beautiful bathroom vanity but our first one came with a few chips in the marble top. I made a phone call and arrangements were made for a new top to be sent for replacement. The professionalism of each person we encountered was superb. Kelly assisted us from beginning to end and was very knowledgable and accommodating.
The best place for Appliances in St. Louis. They beet all the big box stores and also I was able to get a better price on a new in box washer and dryer then Appliance Discounters which were selling them for more and they had defects.Plus Slyman Bros free delivery is always a plus.
These guys rock. I've been going here since I was a little kid with my dad, and had to go back for the first time in years today. Helpful as always, was out quick with some good advice and best of all, my dryer is working again. :)
AMAZING. it's hard to find good work these days but this place has it. 10/10 would recommend. For big businesses like mine and smaller businesses it's the perfect company for your heating and cooling needs.
Great business they've done work for me before. As a Dellwood resident and lifelong NORCO resident I prefer the smaller local mom and pops businesses. Going to see him again today.
I used this company for vent cleaning for my whole house. They were punctual but rather laid back about getting everything done...end of the day it was clean though...
Seem to take their time with fixing my washer ..even though it was not working the day i bought it..took them 3 days to come out to even look at it
We bought a fridge and ice maker from them. Very professional. Helped us get the right measurements and kept us posted as inventory was on order.
A Fixture in Webster. Fair prices. Quick and professional installation. Support local and buy local.