I'm so glad I just read these reviews. I just made an appointment to meet with them tomorrow that I will definitely be cancelling. I'm so glad I came across your comments
Rent Source at rs-stl.com and rentsourceinc.com are con artists. They offer no services that they describe on the phone. After you give them your money and log into the site you then realize they just print off a pdf of some listings from craigslist. Again, they offer ABSOLUTELY NO PERSONAL SERVICES!!! So then you call them to get your money back and they forward you to a prerecorded message telling you that they are not giving your money back. They tell you to jump through hoops for 30 days then submit a written request and then MAYBE they will give you HALF of your money back.I am in the process of reporting them to the BBB and the state attorney. I will also be posting this review anywhere and everywhere on the internet so more people do not get scammed.I am currently in SC trying to move to STL and needed some help. These people made it seem like they were going to be working with me personally until I had a house to rent. Now I am out 85 dollars and no closer to finding a home.
Everyone is extremely nice and understanding about everything. ITS AMAZING!! I have no complaints so far.
Front Door has been a great company. They always answer the phone with a "live" person. Highly recommend!!!
Front Door has been an overall excellent company with professional staff. Danielle is an absolute pleasure anytime I have to pick up a package every time I have a question.
These are great apartments in a great area. They are a bit older and that brings some issues, but the maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others."
My overall experience with Front Door has been excellent. Staff has been excellent. Best leasing company I've been with in a long time. Highly recommend!!!
I called a number off a newspaper listing thinking that I was going to speak to a property manager, but instead, I was connected to Rent Source. The representative introduced himself to me as "Pat", and from then on was exceptionally rude. He couldn't find the listing that I was talking about because of all the countless listings this company has posed in various newspapers, which was a red flag. Then he proceeded to ask me for personal information to better narrow down the criteria. Before going any further, I requested information on a service fee, which he stated was $90. I'm glad I read other reviews and avoided this SCAM. I can find the same apartment listings, that this company offers, on Craigslist or other rental sites, without paying almost one hundred dollars. And when I told him that I wasn't going to pay that kind of money for this "service", he then kindly told me "Please call us back when you're serious about not being homeless."Real professional, Pat.
Rent Source does nothing to help you find an apartment except print you a long list of apartment listings. You may as well just look at Craigslist or Zillow. Also, many of the landlords do not return calls!
Rent Source is a scam. They offer no services. They do not offer any listings which aren't already available for free on Craigslist, Zillow, or HotPads. Please do not waste your money trying to go through them to find housing. If you need help with rental listings, call a local realtor. They typically will give listings for free.