Please stay away, extremely dishonest business practices. They know nothing about customer service. Actually I'm shocked at the things they have said to me because there was absolutely no truth in anything they said about my purchase of wigs from their website. They are just trying to get your money. They give people who do drop shipping a bad name. I made an order by phone and they said I made the order online. I ordered a silver gray wig and they told me I order a cappuccino wig. Every wig I own is gray I only buy gray wigs and I took days to think about the purchase. They said they sent emails that they never sent. Horrible!!!
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I usually shop here all the time and bring new people with me as well . October 15,2017 the older lady was extremely rude . She did not know how to work the register and tried to tell me it was my card. However, I was just in there yesterday and used the EXACT same card ! She was so rude that I will never be back !!!!!!!!! Do not shop here , customer service is terrible !
The guy named Mike here was so knowledgeable and helpful he found my perfect 100% human remy hair that I will be buying next time. He even gave me a 10% off coupon. I have bleach blonde hair so it's really hard to find great quality and after my last experience at the store down the street I will be going to Hollywood for eternity. Tons of selection considering I change my hair almost every 2-3 months :)
Over all I always receive kind service and everyone is always so helpful in exactly what I'm looking for in products. I've been purchasing hair from here for about a year, the quality depends on the price you want to pay. I can't speak for hair on the cheaper side but the manager is always honest about the quality and how long you will be able to use it. Yes I've had a bad experience once with so called high quality hair but I received a credit back and chanced purchasing again. I absolutely love it! The 9a raw Hollywood beauty hair is everything!!! 1 month of wear so far and I haven't even put heat to it yet. It's so full with no shedding or tangling, a bit on the pricy side but nothing compared to quality of get up and go looking fresh out the beauty shop everyday. Love the friendly atmosphere as well. Customers can be annoying as they want quality but don't want to pay the money so I'm sure they are not satisfied but my personal experience is always great.
I have shopped here frequently since it is close to my house. The service was never really good but they have a large selection of hair. I bought several packs of hair and was not satisfied. They don't do refunds so I attempted to exchange the hair I did not open. The cashier tells me I can only exchange one since the other appeared to be opened. I did not open the remaining hair since I was not satisfied with the others. I'm highly pissed, they have no respect or consideration for their customers. After three years of shopping there I will never go back!
Issac got me together with my natural products ETAE. Thanks Issac!! I was just about to order these products online.
Hi my name is Lorionna I don't have much experience with business, but I would really want this job.
Great management! Very helpful, discount coupons when you get their app! Nice supply of products. Check them out
Visited them this morning and had the pleasure of working with Isaac. The customer service was great, both inside and outside of the establishment. The gentleman even opened my car door. I'd definitely recommend them to any seekers and will also continue to patronize. Signed,Satisfied Customer
They My Niggas Only Beauty Supply I Shop At They Have It All Great Selections Great Customer Service I ❤ Prince Beauty Supply