So how do I write this in the most objective voice? I guess I am somewhat to blame...I could have gotten on a plane instead of trusting them.I saw a car on EBay that I wanted, a 1976 Triumph TR 5.0. I called St. Louis Car Museum and inquired about the car. Being a first time, novice car collector, I thought I asked plenty of good questions. The car looked great on the website and I loved the details, photos and video.I asked about the condition, being I live in NY and there was no way to fly out and do an onsite inspection, or is there?Having asked all the important questions to my salesman, and I will leave his name out, as I'm guessing it would not have mattered who I was speaking with...my final question was, is everything in working order, and is there anything I should know that I may not have asked. "No, you know everything"Well, long story short, I love the car, its gorgeous, BUT I WAS SOLD A CAR THAT HAS SO MANY PROBLEMS. Im almost done fixing them all...7 weeks and 10K later.Truth is, I would have bought the car anyway, but honest and reasonable expectations regarding issues and repairs make for a more enjoyable purchase I MUST SUGGEST THAT YOU NOT BUY A CAR HERE WITHOUT HAVING A THOROUGH INSPECTION.while I don't expect them to have known that I needed to repair a defunct cylinder, replace the poorly installed head gaskets, replace the master cylinder, repair all 4 brakes. Repair a broken stud on the rear tire hub. Replace and repack the rear axels and hubs. Repair the A/C that does not work. ....and much much more...they did know the A/C was not hooked up at all, there were no dashboard lights, the drivers side mirror was loose, the drivers door gasket was hanging,the drivers door, the trunk and the hood that all were out of line or not operable The radiator was leaking due to a faulty hose installation, and so much more.So, to repeat...love the car...hate the misleading and unfair treatment.BTW...I emailed my salesman soon after getting the car...and he never responded...that's weak. I agreed to buy the car as is, I realize I have no recourse, so why not respond.
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I'm a woman, so what...skip to the end if u don't want to hear my yammering....I can't express the anxiety of getting more in debt felt to me after finding out my credit wasn't anywhere near where I thought it was. “All the work I put into to it over the years, didn't amount up to anything;” one salesman quoted. How humiliating & what a bubble burst. With all the other problems that come w/ life (you know the kind coming up all @ once). Buying a car was suppose to be 3 months down the road, saving a good down payment w/ a decent or low APR rate.I came across Jimmy Your Credit Repairman and thought; Hmm??? I was expecting a dealer (you know the kind to sell you, then the sale's over kind of thing when you need the customer service their true come out). Low and behold I found Jimmy's Italian smile sitting across from me, making me feel comfortable. Not pushing the sale on me, really trying to help w/ finding what worked for me. After this (here comes the true colors) Jimmy continued to help beyond the call of financing in sales advising how to build my credit (lowering APR rate) the right, easy, simple & most importantly the cheapest way. Would I go to Jimmy again?? YES of course in a heartbeat, when you find a good man you keep him, RIGHT..
My wife and i purchased a vehicle from them in may of 2012 and we have yet to have any issues...i did not look at the reviews first but we like everyone should took it to our mechanic had it looked at and knew what we were getting into. besides basic maintaince we are very pleased with the money we saved , the overall quality of the car we purcahsed and the buying experince so satisfied in fact that we are going back to buy another car and thats exactly why im on here.So in short i personally think that its all in how you purchase your car and to the guy that said all he does is buy his cars from the auction ....thats where EVERY DEALER IN TOWN GETS THERE CARS !!!. uneducated people make uneducated choices . i would suggest alex autoplex to anyone and as long as your a smart buyer i think you wont ever go wrong here or anywhere .
I can express my gratitude for what they did for us at In and Out Auto Plaza! My wife and I were getting ready to start our next semester at college and then our car broke down the Friday before. We are full time students with very part time jobs and bad credit. We were turned down at two different used car lots that say they "finance everyone." Well, In and Out did what no one else could. Alina was amazing and worked VERY hard to find financing for us. Not only did we get financed, but when there was an issue with the car right after we left, they made it right. They fixed the problem in their garage at no charge to us. The mechanics were very friendly and helpful. They truly go above and beyond at In and Out Auto Plaza. Very honest and pleasant.
I have worked with Midwest Autoplex since moving to St. Louis in 2005. Since then I have had I think 3 transactions with them. I remember the first one. I had done my research and searched all around for the best price on the vehicle I was interested. I called Midwest and asked if their price was negotiable. I was kindly told that they do not negotiate because they know their prices and the condition of their vehicles are the best around. I responded by saying, you are correct, I have done my research and checked around and you guys are the best in the area. I have always been treated very well by Midwest and refer everyone I know who is in the market for a vehicle to them.
My nephew recently purchased a vehicle from them and he was happy so I thought I would give them a shot. I did the normal BBB look up, A rated, that was surprising for a car dealer, but good. I went to their main location on Chippewa and I was shocked at the type of cars they had in stock for being a city used car dealer. The lot was clean, the cars looked good, I was pleasantly surprised. I was greeted by Al (a little goofy) and I had a fun time buying my A6 wagon. So far so good, check engine light came on one time, but that was because my husband didn't tighten the gas cap when he got gas....2 clicks. Give them a shot, Al makes it a very fun if not goofy time buying a car.
all 4 complains below were posted by the same person and her friends over the same car and transaction . BATES STREET MOTORS has been in business over 22 years and only has 4 complains ,all posted within 30 days of each other , no one got cheated or misled , 3 of the people below never did any business with Bates Street Motors , they were just following their friends request to post false bad reviews . we sell over 500 cars per year and only 1 real complain by someone who has a few ethics problems themselves in my opinion .
I purchased a 2005 used Infinity G35 AWD about a week ago. This car runs great and I got it for a steal but what I was most proud of is that Alex got me approved for credit when I was turned down by several other dealers. I thought it was a miracle after having like 3 repos on my credit amongst other things. Thanks Alex for helping me out in my time of need. I am a real customer and you got the job done! I wish i could post a picture on here to show you all the car i got! I would refer this dealer again!
A CO-WORKER REFERRED ME TO "WARSON AUTO PLAZA" AND IT WAS THE BEST CAR SHOPPING EXPERIENCE I HAVE EVER HAD..THE SALES REP MATT WAS VERY HELPFUL..HE WAS GREAT ON GIVING DETAILED ANSWER TO ALL MY QUESTIONS HE WAS GREAT THROUGH OUT THE WHOLE PROCESS..EXTREMELY POLITE AND WORKED EFFORTLESSY TO ACCOMADATE AL MY NEEDS WHEN PURCHASING MY 08 PT CRUISER..WARSON AUTO PLAZA HONESTLY DISPLAYED WHAT THEIR ADVERTISMENTS STATE!!
I bought BMW 328i here a while ago. I was unsure if I should even come because my credit is shaky. I was really considering just giving up car shopping and just keep paying $900/month for a rental. Greg was really nice and helped me get everything I needed. They got me a loan on a really nice car and it even came with a warranty. I will be back when my wife is ready for her next car. Thank you Greg!