We wish to thank Erich for his help and guidance during a very difficult time in our lives. He took his time, never rushed us in making the right decision. We are very pleased with the way our monument turned out. Thank you Erich for your professionalism and a job well done. ❤️
2997 S State Route 157Edwardsville, IL 62025
From Business: Design your own custom headstone or monument in the privacy of your own home. Using our custom technology, build a custom headstone at your own computer. Upon com…
Terrible practices. Terrible customer communications and follow up. The stone was not set when they said it would be, and it took several follow up phone calls to get them motivated to place the stone. Additionally, we paid extra to have other stones in the plot cleaned. It was not done as promised. When called, they promised a date to do it. Again, that date has come and gone with no word from them. I called, and got excuses why it was not done yet. Still waiting. Like a fool I paid 100% of costs at order, not 50% down and 50% upon completion. Do yourself a favor and chose a different monumenmt company.
I truly love the work they do Eric is truly amazing he makes sure that everything you won't is done and what else I like about the company is that they keep in contact with you about your order and that's a plus for me and my family I have got my mother headstone and my great grandmother and my grandmother just love the work they do it mean a lot to me.
7/2015... Pohl & King recently completed a monument for my father-in-law's final resting place! Mr. King provided valuable guidance with patience & understanding! There were several changes & iterations... they provided proofs after each change & they even provided life size proofs at critical stages during the design process. The final product is wonderful, totally exceeding our expectations! They provided a wonderful monument with high quality granite, at a fair price! I would use them again without hesitation & I highly recommend their services. DJB
If you want to be taken advantage of at your most vulnerable time, then this is the company for you! They have zero idea of how to treat people and blame everyone else for their mistakes! I can't imagine how they can sleep at night! And it's not just one instance I'm referring to, they have now hurt two families that I know of! I will use EVERY resource I have to make sure people who need compassion at this particular time do NOT have to endure the pain these two families have already! Find another company if you are able!