What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
2200 W Port Plaza DrSaint Louis, MO 63146
From Business: Customer satisfaction is what determines our success, which is why we take a hands-on approach. When interacting with Crystal Clean Housekeeping, you'll notice th…
1994 Innerbelt Business Center DrSaint Louis, MO 63114
From Business: We at House Beautiful really clean. We've been cleaning residential homes and apartments in Central and West County since 1979. During that time, we have learned …
11404 Gravois RdSaint Louis, MO 63126
From Business: We are Locally owned and operated. We have been in business since 1983. We are dependable and your satisfaction is guaranteed. We have low rates, marked company c…
9056 Watson RdSaint Louis, MO 63126
From Business: There's a healthy difference between The Maids and other housecleaning services. The Maids is the only residential cleaning service to clean for health; using the…
Some of the next steps to take after flooding damages your home.
When you're short on time, squeeze in cleaning tasks that will help minimize your effort, organize your home, and remove the filth…
If you want to avoid entering the hosting hell dimension, here are 10 potential entertaining glitches, and how to avoid them.
Always There has been with me for 12 years. My house is spotless and I would recommend Nancy and her team. They are honest, professional and give that extra help.
I have never been treated so disrespectfully by a supposed professional. Firstly, when we purchased the package, she agreed to a list of services. In our original correspondence she agreed to these but once at our home she complained about everything and did not complete the services and never admitted to it. I had to contact her afterwards, and she blamed it on our home. Then we were guaranteed a free clean, she has been skirting around providing to us by using the excuse that she is too “busy” to email and I need to call her (which I have with no response) even though she initiated and responded to email multiple times when we were going to pay her, but conveniently became too busy to respond when she owed us a free service. But what was truly disgusting was that she then chose to communicate via email (the email she is allegedly too busy to use) to berate me and blame me for standing us up for a date we emailed about 3 weeks ago for the free clean. She was extremely condescending and unprofessional in her response, and on Thanksgiving no less, which is truly disgusting. Be wary of this woman. She is rude, unprofessional, and will try to skirt around her commitments ultimately taking your money by promising a free service after one clean (which was incomplete), that she will not fulfill. There are reviews like this on thumbtack, yelp and google reviews too (unfortunately after we purchased her “package”). I am appalled by her scam and will be reporting her to the Better Business Bureau as well as seeking legal counsel
It always makes me sad to leave bad reviews. yet, it's not fair to have a horrible experience and not let future, potential clients know. Here is my experience with STL Cleaning Team:I came across an old Groupon for STL CT. It had expired, but of course, you can still use the amount you paid towards a cleaning. I reached out to STLCT and let them know the situation. I told her know what I needed/expected and asked her how much more I owed. She declined the extra money and said that she would honor the groupon as is. (2 man hours). This was the worst house cleaning I have ever seen. I think they just went through and touched up the easiest, most visible areas. I normally have a 2-lady team (they have their own personal business) clean monthly. They charge me $100 for 2 man hours. They would have done my list (including what STL CT missed) and then some! I reached out to my contact at STLCT and let her know my dissappointment. That was a week ago and I have still rceived no response. I recommend not using this company. For me, they seemed to do as less as possible to "skate" by.
i had storm damage and was so stressed about the leaks and the cost. I called and Anthony came out he was nice and patient and he talked to the insurance company and handled everything, I did not have to worry or even lift a finger
Nikki was quick and very efficient. I normally do not write reviews but I was very pleased with her so I definitely want to give her credit! She was very friendly and professional with me, making sure that everything was perfect before she left. I really appreciate the pride she had in her work and will be hiring her again!
Prompt, professional and courteous. I love that the base boards are dusted and my bathrooms are clean and fresh.
They are so good in cleaning my house that I'm not doing it, awesome! It's a job well done! Thank you!!
"Our house is always so clean and fresh after the ladies come. I can't do the cleaning myself and appreciate having a liable team to complete the task."
Professional and reliable. I'm wanting to continue on a regular basis in the future possibly. Thank you!!!
They were very thorough and cleaned the house from top to bottom. They were also friendly and had a great attitude
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.