522 N New Ballas Rd Ste 382Saint Louis, MO 63141
From Business: Our Mission Our vision is to provide the highest quality endodontic care that is ethically and scientifically based. The compassionate care we provide is an integ…
9775 Saint Charles Rock RdSaint Louis, MO 63114
BEWARE of Insurance Charges, I only gave this one star because the staff was so nice and accommodating. I had 2 insurances and one of the insurances was going to end at the end of November. I had one root canal that needed to be redone and I wanted to make sure that I completed this before one of the insurances canceled. They should have been able to submit to both insurances and my payment would have been minimal. I had another root canal that also had to be redone right after this one and I knew that I would receive bill for the 2nd one in full. The day I walked out at the end of November, I asked specifically to the Dr. Maher and the receptionist (for billing purposes) that they had completed the first redo of the root canal in it's entirety and they both said YES, then I asked do you need anything more from me and they said NO. A few days into December I came in for the 2nd one to have redone. I received a bill 3 months later stating that nothing had been submitted in November due to the first redo was not done until December. I called them and stated that I asked Dr. Maher personally that he had everything done and needed to finish billing the insurance in November and said that he agreed. The billing person stated that the tooth was not done until December (they can't bill until the tooth is completed). I was devastated after asking personally about this and receiving over a $1000 bill for something that I should have only received about half. I could not believe it! Make sure you get anything in writing from them, as a conversation meant nothing.