Professional yet kind. They treat you with respect, explain the rules and regulations thoroughly. Best A-1 credit union in St. Louis and Metro.
I've been a member of First Missouri Credit Union for about 15 years & couldn't be happier with their service
We've been using ABECU for all our banking needs for 15 years. We do so because the service is local and personal and the rates are fair. I like the ties to the community that a Credit Union has. Highly recommend ABECU.
I agree with all the reviews. I'm been with the credit union since it was the Postal Credit Union. The service is bad. I have only stayed because I keep putting it off to switch. Each time I apply for anything they won't to charge high rates and I have to fight to get it approved with lower interest rates. I can get a loan through another source at much lower rates than Neighbors whom I have been with well over 25 years. Recently my son who is at an Elite College was turned down for a Credit Card but was able to obtain one through another source. I highly recommended him to change financial institution immediately. I told him they do not treat their customers very well. I'm going to make a switch very soon. Please Do NOT use this business. Better off at a big bank! I miss the former "Postal Credit Union"... I will give zero stars if I could....!!!!!
I love Neighbors Credit Union. We have had great service every time we go in to talk with someone. I have had assistance when my debit card was compromised and they alert me when there is any purchase or deposit over $100 in any account. Also, you have to report it to the police to have the police investigate, but Neighbors does get informatiion for you too. I also had assistance in a home equity loan and with other credit card type processes. I have been with them for many years and have never had a rude experience. I speak to live people during business hours all the time and I use Rita which I LOVE. I can say that those who are upset must have had other issues. Good luck to those who have had difficulty, but they are a great Credit Union!
wait time in this CU is extremely long two hours just to speak with someone about your account. . ridiculous with two people ahead the whole time.