Eraka, the owner of Salon Joy, has created an amazing environment full of stylists who are the leaders in the hair industry. They are current, caring, and extremely capable of creating any hair style with cut and color you can only dream of...Pinterest-worthy hair every. single. time! I’m in awe of the environment she’s created where all of the stylists collaborate TOGETHER on your hair. I never feel bad about going to different stylists there and I always know exactly what I’ll pay! They are very up front and honest! I highly, highly recommend Salon Joy!
My hair is always laid wonderfully. It is a great place to shop and get hair done...whether it's braided or relaxed. Great place to go for great Company.
I LOVED my hair and will never let anyone but Hung my stylist, color it ever again. It is so soft and the color is beautiful. Hung is so friendly and made sure I was comfortable the whole time. The salon was very chic too. I will not be going anywhere else but "Cut it up".
I had my first experience at this salon today and it was fantastic. Tabitha dyed and cut my hair and she was amazing. The owner Victor was very friendly and checked in with me multiple times. The salon is beautiful with a laid back atmosphere. I felt very comfortable and welcome. Definitely recommend!
Quality family business in a funky atmosphere! Super attentive, expert, technique cutting & styling for both men & women. Very competitive pricing
Several miscommunications on the stylists part. I was very kind & empathetic because I knew the stylist had good intentions, but you can only be misinformed so many times when paying your bill at the end that the info you’re receiving is incorrect again. The owner acts sweet, but has a different side to her. My stylist charged me more than normal for a service on my last visit & very kindly, I said, why is it so much higher this time? The stylist is unsure & charges me the price I’ve paid in the past. I get home & see 4 missed calls from the salon, a voicemail from the owner demanding I come back to the salon immediately along with several texts from the owner telling me she is waiting for me to come back to settle my bill & when should she expect me, with screenshots prices. I call & I’m greeted by a not so friendly Eraka (the owner) telling me prices are clear & that I need to comeback & pay her. I paid the same amount I’ve paid to get my roots done & she acts surprised saying, you only had your roots done? I said yes, just roots & can hear her say to my stylist, you said she got an all over color & then says, She told me you had all over color. I said it’s crazy that she just treated me like this without even talking with me first to find out all the information. It shows that she never believed that my stylist was giving me wrong info if she’s not going to take 2 secs to call & talk to me to figure out what was happening, before demanding more payment. It made me feel very uncomfortable & embarrassed. She told me that from a mom to a mom I should be more understanding of the way she just treated me!! I told her I am very understanding & I understand mistakes happen, obviously I kept coming back to support the salon even after the miscommunications. I didn’t expect anything from her, but perhaps an I’m sorry about all this, or maybe my stylist reach out to apologize for yet another miscommunication, but I got nothing.
Some of the best barbers and stylists in St. Louis Mo... great customer service friendly environment where all ages and ethnicities are welcomed
So glad to have found Victor in Tower Grove South! He knows me, my personality, my hair and what I like and don't like.
Avoid this place and owner at all costs. She doesn't pay her bills, then complains that she was charged late fees. She ripped off a service-disabled Veteran for pete's sake! I would never give my money to a person like this. Shame on her.
Kelly at meraki is fantastic. She does an excellent job with color (foils) and her cuts are unbelievable. All for a great price.