We have been working directly with Stacey for a while now. She is very knowledgeable and prompt to get work done. She gets emails out or phone calls done promptly. The full staff is great to work with. I would recommend to everyone.
I am a current tenant of Baywood. They provided many upgrades to our property before we moved in and continue to be responsive when problems arise. They've sent out a repairman within 24hrs in all cases. It's been just over two years now and the staff has been friendly, helpful and professional at all times. I would highly recommend this realty to anyone. -Pete
I have worked for Jason a few times, and it was always an enjoyable experience. He is a very pleasant person to be around, good nature and down to earth. I helped remodel a house he bought, and the finished result was fantastic. He has great taste and good insight. I have also done several pressure wash jobs for him, and every thing was always handled professionally and promptly.
I live in Mount Pleasant apartments and I have only been here since June and have had so many issues . Their has been a huge ongoing issue with a drug dealer dealing out the building and crackheads hanging around the building along with sneaking into the building behind people to get in. There was a drug bust in the buildings OWN parking lot with about ten police cars .My apartment was disgusting before moving in , I had to mop and thoroughly clean my place myself ! Their is also a huge gnat and bug problem as I've called maintenance about the issue two weeks ago and just lately roaches popping up . I moved my refrigerator trying to solve the mystery and stove and so many dead bugs underneath . Disgusting . I was offered a transfer but told to pay a 350 dollar fee and new deposit . Unfair, and an inconvenience . Not even morally right . I don't suggest moving under their management at all!
Very unprofessional and rude staff. Any time we needed a repair there was always an excuse as to why it wasn't fixed. If it was fixed it was never by a professional and was always a short term fix. Shower ceiling fell through and was left un-repaired for over 7 months. Neighbors were constantly smoking cigarettes and weed indoors (non smoking building). Played dumb and acted as if everything we called about was a dramatic over reaction. TRUST ME. What you save in rent money you'll lose in quality of living. Never rent from these people. Specifically the building at 7354 Tulane.
Our difficult situation was simplified by using VBH. The process went quickly and smoothly. We are glad we used them.
Always available and very easy to work with. They made our experience easy and stress free! I would recommend them to anyone!
Jason's professionalism & thoughtfulness helped us make up our minds to use him. He took control & handled everything. We are very pleased!!
Jason was not only very easy to work with, his offer was fair. We were finished with closing in about three weeks time.
As a preface to my review, I am an architect with a masters degree in architecture, a second in construction management.My wife and I rented an apartment that was slightly bigger than 600 SF in the Central West End ($940/mo). Due to an extremely cheap renovation of the building performed by Red Brick, we ended up paying around $200 dollars for just a heating/cooling bill. To put that into perspective, my co-worker who lives in a three story house pays an average bill of $150 per month. The windows are original single-pane (uninsulated), wood frame windows that make you feel as if they were wide open 24/7. There is literally zero insulation in this entire building, including aftermarket items (doors, windows, etc.) which are common sense locations to insulate if you know anything about construction, let alone renovation work. The flooring is so warped that there are major gaps in the entrance doorway which electric bills aside, allows bugs and mice to walk in and out freely. This past spring, Red Brick turned off our water to our apartment five times without giving any notice beforehand, which is very illegal. The final time they turned the water off, we had no water for three entire days. When I asked them to refund our rent for the days we didn't have access to water, I was told "We do not make it a practice of reducing rent for maintenance issues". This also, was very illegal to deny a refund for the days we had no water. However if you talk to anyone who has had issues with Red Brick, they definitely do make it a practice of taking you to court if you try to fight back. (Sidenote, our water heater was a 25 gallon tank, meaning you will not be able to fill the up the bathtub even half-way.)My wife and I have since moved into an apartment that is twice the size, a better location, and half the electric bill, for the same monthly price. Not to mention we were instant friends with our new management as they too had been burned by Red Brick.