I bought an inexpensive kitchen set from them. They were pleasant and the price was fair. When it arrived, though, one of the items was damaged--fairly severe cosmetic damage--on one corner. They proceeded to install it without asking me first, perhaps assuming that I had purchased it that way, since they do sell scratch and dent sometimes. I noticed it just in time before they left! But when I made a comment, the delivery people only remarked first that it wouldn't show, being a back corner, and then that it must have happened en route to my home, and simply suggested I call and ask for a rebate. It turned out the handle on the other item was broken, not easily seen (to be fair) . They did replace it quickly, but ordered the wrong item. In the end, they sent the right one, and were always pleasant. It could be sheer coincidences--3 at once. They are a family business, do have a solid reputation, or so they said, and have been around in the same location for many years. However: I had another appliance needing repair, not one they sold me. They referred me to an allegedly trusted repair shop, one they knew well...which outright lied to me about a repair, and left me with an unrepairable ruined appliance when previously it had needed a repair but could be repaired. When I told Slyman about this, there seemed genuinely surprised, but not perturbed at all: They expressed only mild apology, and said that the shop was usually reliable, but added that they weren't in business together; they'd just given me a name and were sorry I'd had a bad experience. But actually, they DID recommend this repair person as reliable, well known to them and trustworthy, and gave me his card. I took what they said at face value, as a customer should be able to do: You recommend, then you are putting your company's name on the line, too, and if they make your customer unhappy, you should do what needs to be done to restore your good name; even if it's just apologize profusely, yell at your associate business to make good, and (depending on how bad it is) even break association with the other business, maybe add perhaps some other minor thing like a discount on future purchases, or free smaller repair. As it was, a late-model non-working appliance (freon leak) became unrepairable junk (recirculating system destroyed, no longer just leaking!).
7584 Olive BlvdSaint Louis, MO 63130
From Business: All American Appliance Inc. has been serving the great St Louis metro area for almost 30 years. We pride ourselves on quality work at a fair price. We work on all…
12025 Manchester Road, Ste 90GSaint Louis, MO 63131
From Business: We service all major Whirlpool, Kitchen-Aid, Maytag, Jenn-Air, Roper, Sub-Zero, Viking, Kenmore, Frigidaire, and GE appliances.
I am one of the ""Facebook Winners"" (2011, FM NewsTalk 97.1 ). I just got the Aprilaire 2200 installed by Bryan and Chad (1/18/12). Although I wa…
9034 Overland PlzSaint Louis, MO 63114
From Business: Jim Cohen, former president and chief executive of Central Hardware, is getting back into the retail business with a Sears Hometown Store he plans to open in Apri…
We just remodeled our kitchen for the first time. We have a young family so we are on a tight budget. I was recommended by my contractor to try Slyman Brothers. I was also recommended Slyman Brothers from a lot of my neighbors. We are new to the city so we weren't confident that a smaller business would be able to compete with the Home Depot, Lowes, Sears, HH Gregg, etc. We priced out the entire Kitchen Aid set before going to Slyman Brothers in the city. We spoke with Bobby. He assured me that he guarantees the best price and service in town. We told him which appliances we were most interested in. He too recommended them. In fact he was able to inform us so much more than any other place we have been. We were definitely confident in the choices of the appliances and after Bobby gave us their package discount which included free delivery and take away of our old we were confident that Slymans would be our appliance dealer. Not only did he save us $400.00 compare to the closest bid he was also able to get us $500 factory rebates that no other place even informed us of. I am now a believer. These guys are the real deal and after realizing they are approaching their 50th year in business I'm obviously not the only believer.
my A/C had gone from 70 degrees in the am to 89 degrees in the pm….so needless to say, my place was hot….. I contacted Total Comfort, Emergency Services, since it was after 5 pm……I left my information and within 10 minutes or so, I was contacted……within 15 minutes or so, they were at my door……they were able to figure out the problem and replace the needed part to get my A/C working properly……I was able to use the YP coupon from the back of the directory for the service call…… Just want to say I was impressed at how fast I was contacted and how fast the work was taken care of…….they did a good job
Couldn't ask for a better company! Very friendly, fast & knowledgeable staff, from the moment Ken came to the house until after the men got done installing our new unit. I have been recommending them to everyone, and will continue to do so. You will not be disappointed, so give them a call! Am so glad I now have them as my Heating & Cooling company for years to come!! Thanks again Total Comfort, an amazing job done well!
Just had RSI assist in the redesign of my kitchen. Arlene Allmeyer of RSI was very creative and greatly assisted in developing a kitchen that we just love. We bought flooring, cabinets and appliances from RSI, all very good quality but somewhat expensive (competitive but expensive). The follow up and customer service was great. Would definitely recommend them, especially Arlene, to anyone.
Great selection of products and excellent customer service. We bought a beautiful bathroom vanity but our first one came with a few chips in the marble top. I made a phone call and arrangements were made for a new top to be sent for replacement. The professionalism of each person we encountered was superb. Kelly assisted us from beginning to end and was very knowledgable and accommodating.
Reputable family-owned/operated business. Friendly staff. Enough selection to have choices, not too big though. I found my fridge at another location for a few dollars less and they were true to their word with the 'price-match' with no hassle. I'll keep going back to this business.
The best place for Appliances in St. Louis. They beet all the big box stores and also I was able to get a better price on a new in box washer and dryer then Appliance Discounters which were selling them for more and they had defects. Plus Slyman Bros free delivery is always a plus.
We just recently bought a house and got all new appliances. Slyman Brothers kept their word and beat the lowest prices we found. We were dealing with Bobby and he gave great service! The appliances were delivered on time, and the contracted installer that they sent did a great job!
Shop around and then go to this store. The staff is very friendly and helpful. Most importantly, they give excellent service and stand by their merchandise. I just remodeled a kitchen, had headaches with other businesses but working with this company was a joy.