Hi,Just wanted to drop a quick note to let you know how much we appreciated your limo service and the driver of the limo. His name was Mike, and he made our night quite enjoyable and with out any type of glitch. He was polite, courteous, friendly and facilitated our request with the utmost ease...thanks
From Business: St. Louis Airport Limo Service, has developed the easiest way to demand a limousine. We give airport transportation in addition to all of your other luxury transp…
From Business: Formerly known as Alton Airport Limosine and then as Tranzlinx, Excel Transportation has been transporting passengers around the St. Louis region for over 25 year…
From Business: St. Louis Limousine Service has developed the easiest way to demand a limousine. We give airport transportation in addition to all of your other luxury transporta…
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Excellent customer service, upfront competitive prices! Steve was the perfect chauffeur driver/ host - he went above and beyond to make sure our time on the party bus was perfect!
Reference job# 295578I flew from Alaska for a job interview at 8am in Chesterfield. Called night before to reserve a pickup at the econolodge in Kirkwood @7am. I called for a status update at 6:53 am and was told I was 3rd in order on pickup list. And that they were running a bit behind and said a cab would be there really soon. I waited for over an hour and missed my interview. There was also a cab operated by same company that arrived but refused service to me even though it was a large van because they were there for someone else for school and said I couldn't ride share. Still no cab. I called at 8:07am to cancel. I am furious as I own a transportation company and I hope this review finds useful. My advice is not to schedule and depend on a taxi from this operator.
Excellent service every time!Prompt and trustworthy drivers. I've been using them for the past two years when I visit the St Louis area. The dispatchers are always very friendly and exceed my expectations. I highly recommend!Safe travels!Also, the reservation process is easy as pie Thanks again to the staff at St Louis Limousine!
I took this cab company home on New Year's and had accidently left my wallet (took the cab for a reason)! I didn't realize it until the next day I got home and our driver had drove all the way to my house (at least 40mins from down town) and left me a note on my door saying he had something of mine. His name is Muhammad and he went above and beyond to return it to me! I called his number and he drove it all the way to me! Of course he deserved a tip!! (he didn't even want to take it!) EVERYTHING was left in there including quite a bit of cash! I couldn't be more thankful how caring and honest this company is! Thanks again!
For the past few months, my kids have had a remarkable driver. Unfortunately, that driver has gone on vacation for several weeks (he deserves it) and the driver that has replaced him (Henry) doesn't even compare. In fact today he put my 9 and 6 year old in a very UNSAFE situation... he dropped them off where we are staying without any directions to go inside, without telling any of the staff what was going on and without informing us (their parents). We pulled up in our car to wait for the cab and a few minutes later one of the staff (who knows us pretty well) came out to tell my husband our kids were waiting BY THEMSELVES inside the lobby. I called the company right away and when they went to transfer me I got disconnected. I called back, explained to the lady who answered that I was calling to speak to a supervisor and had been disconnected.. she just replied "How can I help you?" and I asked "I'm sorry, did you not hear me?" thinking there was a connection issue. She then very RUDELY said "I AM the supervisor." I said "Sorry, you didn't say that when I called." I explained that the driver had dropped my kids off in the lobby by themselves and she put me on hold to call the driver and came back saying "Speaking to the driver, he didn't do anything our driver's don't normally do.." I had to interrupt her and say "Except leave my 9 and 6 year old alone in a hotel lobby. I want a different driver." Again, very rudely, she said "excuse me, I'm not done talking. There's nothing we can do for the rest of school year..." And I just hung up. Instead I called the state transportation coordinator and left her a message. It is NOT okay for a company that is responsible for taking kids to and from school to leave them unsupervised. They are responsible for these children when they are picking them up and dropping them off and I'm just sick to my stomach that this company thinks this is okay. It's NOT. I'll arrange for another company to take my kids to school, because this company is too irresponsible to for me to trust with my kids.
This company has the worst drives ever, they don't even know the rules of the road, customer service and person answering phone the rudest people ever, don't use you will be sorry
The only reason I give 1 star is because there was no option for me to leave 0 stars. STAY AWAY from this company! They are a RIP OFF. Customer Service is very very POOR. They will charge your credit card and will not give you any confirmation or receipt. They will not refund you. Please STAY AWAY from this company!
I couldn't of been happier with this company. We used them for both our bachelorette and bachelor parties, Our wedding and a rehearsal dinner. We were lucky enough to get the same driver twice who was AWESOME!! Prices were very reasonable and the service was top notch. Thanks again St Louis Limousine!!
This is the cheapest taxi service in St. Louis & I have my good & bad days with them. First & foremost, a lot of the drivers are mainly foreigners who can be very disrespectful and may not even know where their going. One of the drivers didn't have a gps system and had a book of maps & asked me did I know how to get where I am going - I didn't. Why would I depend on someone to take me somewhere who has no freaking idea where they are going & then rudely talks to me. Exactly why I don't tip anymore drivers. I've only encountered 2 annoying drivers since using this service. Let alone the customer service representatives, they are okay. I know that they try their best & they are flooded with calls, but who are not dispatching these calls correctly are the problem.