What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Sat 45 minutes for 1 used tire, They told me they didn't have the exact size but they had one for my car. After 15 minutes turns out that the tire they had to sell me " 45 dollars " had a hole in it. they didn't tell me that. instead they attempt to retrieve another tire from somewhere else while I wait. When the technician returns they find out there is a hole in this same tire. Still while I sit in the waiting room nobody tells me in the mean time that they don't have the tire. They attempt to leave and get another tire. When he gets back with the " other tire " it turns out this tire has a hole in the exact same spot. They laugh about how he is so stupid he grabbed the same tire and left the other one. after the long wait they inform me they can't do anything for me. I am a working college student after leaving my job early to make it there before class starts they wasted a whole hour of my day attempted to overcharge me found amusement in they horrible service provided and sent me on my way with big middle finger. Up until this day this place was the only place I would bring my car for repairs because it was close. I would not come back or recommend this place to anybody I know. over priced, and they don't appreciate loyal paying customers. My advice. Don't waste your time coming to this place. It's a shame you can't rely on a good shop in your neighborhood to do honest work with good customer service. Horrible and inconvenient experience. I will not go back for work here again.
had a really good experience purchasing a car from Don Brown Chevrolet. I would have to say that everyone was very warm and friendly. I was help by both Paul DeYoung, who did an AMAZING job with helping me with my vehicle, and he has one of the best personalities ever! Ben Cordia assisted me as well and they made the experience a breeze. I was especially pleased that everything was done in a timely manner. The only complaint I would have is that when I spoke with Ben on the phone, he stated I would be able to get customer cash that would only apply to the vehicle that I was purchasing. I was never offered that. Once I got home, and the excitement from my purchase wore off, I remembered, but it was too late, the deal was done. I would recommend going forward that they not tell people they will do something for them that they have no intention of doing. Overall I was happy and would purchase again, I just would make sure that I don't sign the contract until I receive all verbal agreements.
We absolutely love Westport Autohouse! Mike and his mechanics are awesome. After several disappointing visits to a local dealership to have our Range Rover serviced, my husband and I stumbled across this shop. On occasion I could explain an issue to Mike over the phone and right away he could tell me what was wrong, confirming what the dealership findings were (without the extra maintenance) and by far at a much cheaper price. He's always been honest with us and only does the repairs that need to be done using quality parts and products..not after market items. We love his ethics and professionalism so much, that my husband has started taking his Dodge there also. I'm glad we have someone trustworthy we can take our vehicles to.
What do you want in a mechanic?Trustworthy?Fair price?Good Customer Service?Steve at STS Car Care and Towing delivered all of these things!The guys in the shop were super nice as well and didn't make me feel out of place or uncomfortable.These guys are experienced and fair. I have no worries when I take my car in; I know I am being treated well. They will even pick my car up at my place of business and take it to the shop to services it and then bring it back or if I drop it off they will provide me with a ride to work if I need to leave it. I have had to have my car towed before also and they were prompt, reasonable, and provided me with a ride to my destination.I have been going there for 10 years.5 stars in my book.
I had went to 18 car lots before coming to Carriage Motors, I went to all the big name lots without any luck I decide to try a smaller lot. I was so pleased with the people at Carriage Motors in just 2 days I felt like they were like family. The owner is so pleasing, nice and trustworthy. Before I even got my car off the lot they help me put my seat covers on, my steering wheel cover and told me everything I needed to know about my car I purchased. I recommend that if you are looking for a car with low miles, and extremely clean this is where you should go. I will be getting all my cars from them from now on. And I will be keeping in touch with them in the future. LOL they are so nice.
My wife and I have been using Gravois Auto Repair for all of our auto service needs for almost 10 years now. They have good prices, they do great work and they are exceptionally trustworthy. While traveling I recently went to one of those 15 minute oil change places and I was immediately reminded why Gravois is the only shop I use. The same oil change I pay $18 for at Gravois was $35 at this place. To make it worse they told me the $35 oil wasn’t very good and tried to up-sell me to 2 higher grade oils at $50 and $80 respectively. You will never deal with high pressure tactics like that at Gravois. If you are looking for good honest service at a fair price, this is the place.
Great , fast and honorable service... I am the owner and founder and I strive to keep all my customers satisfied and happy!!! If u ever have a problem with any of my three locations you should feel free to contact me and I will try my best to satisfy you.. As for the gentleman above here, my emloyess were completely honest and told him we didn't have his size tire. I don't understand why he left a bad review.. Had he asked for a New Tire he would have had more options.... 314-556-5407 is my personal number for anyone who needs to speak with me directly!! Thank you for allowing us to earn your business and build a friendship with you and your car.
I bought my first car at Don Brown Chevrolet. It was used rental 2005 Malibu. I just got my 2nd car, a new 2013 Spark LS from the Down Brown dealership and had just as great of an experience, if not better. The show room is clean, the people are very friendly, there are so many models of cars to look at on-site and test drive. Nisha Wheeler was my sales person and she did a fantastic job. She's warm, funny, generous, and WORKS FOR YOU. She did everything in her power to make sure my goals were met on the day I arrived. I told her I was going to look at a few other places, but she wouldn't let me. I'm glad she didn't!
Shawn V.I called Don Brown to check on a Camaro that was listed on the internet and got to speak the internet sales manager who is also named Shawn. He said that he had the car and to come in when I get a chance and he will put me with one of his best salesman. I make it there and Shawn puts me with Paul. Paul talked a bit about the car, we took a test drive and went to talk about financing options. Paul comes up with the best financing offer and turns me over to the finance manager. The finance manager covered all of the bases on the loan and got me in the car the same day. These guys know their job and do it well.
Amazing results on my hail damaged classic convertible LeBaron!!!!!!!!!!!!! Bill and his staff were professional, courteous, dependable, timely, honorable, and showed great care for my classic vehicle! If you ever are in need of body work for your vehicle, whether new or classic, don't hesitate for one second to use Albertin Auto Body. They deliver professional results and care about you as a client! I was very impressed with the body repair and paint job done by Bill and his team, they went above and beyond!!! Very experienced and talented auto body shop!Ronda Fohey
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.