Hit a curb during a bad ice storm in December. This place was the closest certified dealership to me. It took a while to get it completed but they were slammed (no pun intended) with work to say the least. Jeff's an MVP for that place, sincere and cares about his customers satisfaction. Jeff's amazing crew is second to none, they know their stuff and do high-quality work. My Hyundai had a noise after the work was completed (the cleaner noticed it and said something!!) and even though Jeff knew I was upset from it taking so long, he would not let the car go until his crew took a look at it again. I'm ultimately glad he made that call. He went above and beyond to satisfy me and in the end I'm glad I made the choice to take it there. Thank you Jeff and thank you Lou Fusz Toyota Collision crew, you're all heroes in my eyes.
I should have gone to Advance Auto Parts first!I went to Autozone to get an alternator tested in-store, but they told me their connector wouldn't fit. They shrugged their shoulders and turned me away. I went across the street to O'Reilly's Auto Parts - same story. I started to get worried that I had some odd alternator and wondered how I would ever find a replacement.Advance Auto Parts in Breckenridge Hills tested it right away. No problems. No confusion. No asking if I was sure I knew my make and model. The alternator was tested and replaced in 5 minutes time.Service was great. I got everything I needed. They never tried to sell me something I didn't need. I would recommend this location for its service and reliability.
** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE OUR ISSUES - THANK YOU! **I received a call from the dealership management to inform me that they have decided to REFUND a portion of what my parents felt were over-charged to them. After having a lengthy discussion with the dealer, they now have accepted to make my elderly parents satisfied about the costs that they were initially charged by providing them with a concessionary refund. We appreciate the fact that they have now understood our position; by promptly reacting to my folks with an offer to provide a satisfactory refund amicable to both parties.** THANK YOU LOU FUSZ TOYOTA FOR MAKING THIS RIGHT **
Have not bought a car in 22 years. Don Brown mad that experience wonderful. They came and got me, listened to my needs, found a BRAND NEW Chevy Traxx, provided a payment that was beneficial, got 10 year bumper to bumper warranty, and I drove her home within hours. Even been back for service when I got my phone cord caught in a storage compartment. No mess no problem they fixed it in 5 minutes. No charges and with a smile. I am hoping this experience continues. Contact DON BROWN for your next vehicle.
I bought a new car here a couple weeks ago and it was a very pleasant transaction but I never thought to write a review. After having a small issue with the car I brought it in to have it looked at. The issue was rectified quickly and when I got my car back it was cleaned and the tank was full. No other dealer has ever bothered to do such a thing.
Just like the yards I use to go to in the windy years back.Called them up for a trans I could not find in Decatur ,Il.They had several already pulled at half the price they where asking around here.Took a two hour road trip and they had it waiting for me.Some Good-Ol-Boys,even loaded it up for me excellent service
We'll be back! Thanks Mike (Used Sales) Keiser! Thanks Dan (Finance Manager) Sullivan! In 30+ years buying cars this was the easiest and quickest done deal we have ever had. If you're looking for a used car go see Mike Keiser (314-487-1010 Ext. 382 or email@example.com).
Always knowledgeable and professional. They do a lot of commercial business, so when in store it takes a little bit more time to get things done because they are frequently on the phones. But, they are always very helpful and accommodating.
The staff at Dave Sinclair Ford has always been very professional in their service to me when I bring my car in for its routine service checks. I would recommend them to anyone who is looking for a new car or having one repaired.
Fast and very affordable. Clean and welcoming environment. Must say I felt that my vehicle was worked on by the best in the business. Their service is amazing and i will always be back for anything that they can help me with!