The customer service at this location is OUTSTANDING! The constantly go above and beyond what is needed to make the customer happy. I won't shop anyplace else for my appliances. Have even helped friends in other states with their orders.
My home warranty company referred me to AAA for a broken air conditioner. Every time I called I got rude person after rude person. First, I told the…
Serving the Saint Louis Area.
From Business: Since 1970, AAA Home Services has been the homeowners choice for appliance, electrical, plumbing and HVAC repair in St. Louis and St. Charles counties. At AAA Hom…
Horrible service, one of the worst I've had in awhile, as they do not stand behind their service. Called to have them fix my fridge, $300 and 3 weeks later I still didn't have a working fridge. I had to call another company to repair my fridge, do yourself a favor and do the same.
Very Satisfied Customer!All American Appliance was able to come out and fix my refrigerator the same day I made the call. The service man was very polite and arrived to my house right on time. He was able to diagnose and fix the problem (a broken defrost thermostat). Great Service!
We purchased a free standing stainless steel range the other day. The store saiespeople were extremely helpful and knowledgeable and were not pushy at all. Our only concern is that although we paid $100 extra for the stainless steel, we were never told that it was only stainless steel on the front. The sides are black and the rest of our appliances are white. The nice men who delivered the stove stated that people seemed shocked and upset on a regular basis because they all seem to expect an all over stainless steel appliance. When I contacted the store with my concern they did offer to replace it with a white stove, but there was no apology and they seemed completely unconcerned. When I reiterated that they really should inform customers who are buying free standing ranges that they are not really getting an all over stainless steel appliance, I got no reply at all and no acknowledgment that maybe they should have been a little more forthcoming. For this reason alone, I would probably not shop here again. On the surface it appears that they are intentionally deceiving customers.
Very friendly, helpful people.
I had a great experience with All American Appliance Repair. They showed up on time, they got my refrigerator working for me and the service man was great. Very professional company. I would recommend All American Appliance to anyone who needs appliance repair in St Louis Mo.