I bought an inexpensive kitchen set from them. They were pleasant and the price was fair. When it arrived, though, one of the items was damaged--fairly severe cosmetic damage--on one corner. They proceeded to install it without asking me first, perhaps assuming that I had purchased it that way, since they do sell scratch and dent sometimes. I noticed it just in time before they left! But when I made a comment, the delivery people only remarked first that it wouldn't show, being a back corner, and then that it must have happened en route to my home, and simply suggested I call and ask for a rebate. It turned out the handle on the other item was broken, not easily seen (to be fair) . They did replace it quickly, but ordered the wrong item. In the end, they sent the right one, and were always pleasant. It could be sheer coincidences--3 at once. They are a family business, do have a solid reputation, or so they said, and have been around in the same location for many years. However: I had another appliance needing repair, not one they sold me. They referred me to an allegedly trusted repair shop, one they knew well...which outright lied to me about a repair, and left me with an unrepairable ruined appliance when previously it had needed a repair but could be repaired. When I told Slyman about this, there seemed genuinely surprised, but not perturbed at all: They expressed only mild apology, and said that the shop was usually reliable, but added that they weren't in business together; they'd just given me a name and were sorry I'd had a bad experience. But actually, they DID recommend this repair person as reliable, well known to them and trustworthy, and gave me his card. I took what they said at face value, as a customer should be able to do: You recommend, then you are putting your company's name on the line, too, and if they make your customer unhappy, you should do what needs to be done to restore your good name; even if it's just apologize profusely, yell at your associate business to make good, and (depending on how bad it is) even break association with the other business, maybe add perhaps some other minor thing like a discount on future purchases, or free smaller repair. As it was, a late-model non-working appliance (freon leak) became unrepairable junk (recirculating system destroyed, no longer just leaking!).
7428 Mexico RdSaint Peters, MO 63376
From Business: If you are searching for an experienced repair company in the St. Louis area, AAA Home Services can provide you with the assistance you need. We offer same-day an…
Showing1-25 of 25results
We purchased a free standing stainless steel range the other day. The store saiespeople were extremely helpful and knowledgeable and were not pushy at all. Our only concern is that although we paid $100 extra for the stainless steel, we were never told that it was only stainless steel on the front. The sides are black and the rest of our appliances are white. The nice men who delivered the stove stated that people seemed shocked and upset on a regular basis because they all seem to expect an all over stainless steel appliance. When I contacted the store with my concern they did offer to replace it with a white stove, but there was no apology and they seemed completely unconcerned. When I reiterated that they really should inform customers who are buying free standing ranges that they are not really getting an all over stainless steel appliance, I got no reply at all and no acknowledgment that maybe they should have been a little more forthcoming. For this reason alone, I would probably not shop here again. On the surface it appears that they are intentionally deceiving customers.
Jackman's Fabrics is the most wonderful quilting shop I have every visited. They have so many beautiful quilts and other items on display that inspire you to create your own. The displays change with the seasons, and there are always new and fresh ideas waiting to inspire your creativity. The staff is very knowledgable and always willing to offer their assistance. Jackman's Fabrics continuously offers classes in the many sewing arts, including embroidery, bringing in top artists in their field of expertise. They are a one-stop shop for purchasing your new machine, to sewing/quilting accessories, to home decorating supplies! A wonderful, inspiring shop!
I was initially concerned about taking my appliances there based on the first review. I discarded the second review, as it is unethical to submit a review based on another review rather than one's own experience. My father-in-law had good dealings with them in the past, so with one positive and one negative opinion, I decided to give them a try. The gentleman there was very professional and courteous. He had my two appliances fixed within 24 hours and was reasonably priced. I would recommend them without reservation to anyone.
Great selection of products and excellent customer service. We bought a beautiful bathroom vanity but our first one came with a few chips in the marble top. I made a phone call and arrangements were made for a new top to be sent for replacement. The professionalism of each person we encountered was superb. Kelly assisted us from beginning to end and was very knowledgable and accommodating.
Very Satisfied Customer! All American Appliance was able to come out and fix my refrigerator the same day I made the call. The service man was very polite and arrived to my house right on time. He was able to diagnose and fix the problem (a broken defrost thermostat). Great Service!
The best place for Appliances in St. Louis. They beet all the big box stores and also I was able to get a better price on a new in box washer and dryer then Appliance Discounters which were selling them for more and they had defects. Plus Slyman Bros free delivery is always a plus.
I had a great experience with All American Appliance Repair. They showed up on time, they got my refrigerator working for me and the service man was great. Very professional company. I would recommend All American Appliance to anyone who needs appliance repair in St Louis Mo.
The customer service at this location is OUTSTANDING! The constantly go above and beyond what is needed to make the customer happy. I won't shop anyplace else for my appliances. Have even helped friends in other states with their orders.
These guys rock. I've been going here since I was a little kid with my dad, and had to go back for the first time in years today. Helpful as always, was out quick with some good advice and best of all, my dryer is working again. :)