Bought new side by side, got it Home and immediately had a loud grinding sound from the rear end. Called McBrides and was told to drive it and see if goes away. At 6 hours took it back. They acted as if it was a normal noise. I drove an identical unit at a different dealership and no grinding. 2 days later they called and said it as fixed. They told me they adjusted the park brake and put shims under the bed. Drove two hours and took it for test drive and it still made the grinding noise and now had a rattle coming from the bed. They told me to take it and they would call Yamaha to get an opinion from their technical support. They never called me back, I called them and they said they were working on it. I called Yamaha, Yamaha had no record of McBrides ever calling them.The owner told me it’s under warranty so just drive it. I took it to a different dealer (Brooks Yamaha in Manhattan kansas) who looked at it and said something was definitely wrong but since I did not purchase it there they refused to work on it even with a factory warranty. After several phone calls directly to Yamaha I took it back to Mcbrides, they kept it for five weeks and said they tore the rear end apart and found nothing wrong with it. I went to pick it up and asked if it was still making the noise the mechanic said “ well we didn’t change any parts so the noise is probably still there “ I took the machine out and it immediately started the grinding noise again. I return to the shop and the owner had left, the mechanic had disappeared to the back room and there was a different person at the counter I walked up to the counter and nothing was said to me other then they tore off my receipt and handed it to me, I told him it’s still making the noise and he replied “our Yamaha rep says that’s a normal noise” then walked away. I loaded up, left and called Yamaha directly I was able to get them to extend my warranty one more year and they agreed to pay for a second opinion. Horrible!!!
Wonderful people to work with and if anything is ever wrong with our vehicle they fix it as fast as they can! Plus, $10 oil changes are a steal!
Love their easy-going employees! Easy to get ahold of and they work with you on EVERYTHING! I would recommend them to anyone!
Terrible service. Acted as if they could give a crap less about helping me. Came in to get a simple diagnostic, and the employee by the name David was not helpful at all and insisted on me to not get my bike diagnosed. Very disrespectful and will not be returning nor recommend.
Service was horrible. Took my car in to have it fixed under warranty and had to tell them every time it still wasn't right since they couldn't hear the noise and it was loud and clear. They put parts on and didn't bother to tell me other than the parts list. Now, 30,000 miles later, I'm putting a new motor in my car. They should have fixed it right to start with not half ass it.
Love this car lot. Payments i can afford. All the employees have always been so nice when i come in.
They sold me a truck that was wrecked previously. Never mentioned it and I asked and they lied. I paid 18000 for it and trade is about 10000 due to accident. Please do not shop here.
Most helpful sweet wonderful dealership I have ever dealt with. When I go to buy y next car I will go right back there. I have bought 2 trucks from Albright and been very satisfied with both. Thank you for all you have done for Tim and I.Lori H.
Do not go here! They were extremely pushy and would not take no for an answer. We wanted to look at other cars at other dealerships and they would keep asking us why and swore to us hat they had the best deal. They made me feel like I had no choice but to take their offer. Which we did not! They may make a good deal but the vehicles are crap and the one we test drove barely ran. When we decided on a different car at a different dealership they were furious and kept blowing up my phone to "make a deal." They are creepy. Just saying. Oh and the person that left a review, Billy, he works there! He is one of the dealers! He is just trying to leave a positive review.
Fred Albright & his staff are the best! Everyone that walks in the door is treated like they're family. We been having Rick in service work on our vehicles for years, never knew Greg when he owned it, but Fred makes a point to say hello to everyone. We have purchased 2 trucks there this year.