100% awesome atmosphere! 100% awesome food! 100% awesome service! ❤️
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I love this place. Great for casual dinner. Chorizo Queso is great and can't go wrong with live music!! We will keep coming back!
Terrible experience! Queso dip was just cheese. No spice. Food was not hot. Chips were over cooked. Waitress was not knowledgable about menu. The manager came over and asked how was everything. I told him about the queso dip. He said WHITE PEOPLE don't like spice in the dip. Very rude. The bill had added charges that was not explained. They did not care if we enjoyed the food or not. I hope they loose lots of money...WE ARE NOT IN MEXICO AND I COULD NOT BELIEVE HE CALLED US WHITE PEOPLE, I WILL NEVER GOT HERE AGAIN AND WILL TELL EVERYONE.
After reading about Mezcal Cantina in St. Johns magazine and viewing their specials in said advertising magazine (which I tried to copy here, but couldn't) which included 1/2 price appetizers on Sundays for Social Sundays. There was also Margarita Monday, Taco Tuesday, Wednesday Why Not, and Thirsty Thursday specials listed along with a 10% off your order when you bring in the ad. My husband and I decided to give it a try. We ordered beer and margaritas at the bar and nachos fajitas (10.95) and cangrejo dip (8.25). Both were good. When the tab came, the appetizers were full price. I asked the waiter CARLOS why they weren't half price and he didn't know what I was talking about. I showed him the ad (again, I tried to copy the ad here, but couldn't) and he went to the cash register. I followed him and asked about the 10% discount that should also be applied to the bill. He said he couldn't honor both. No where in the advertisement did it say "can't combine with another offer". In fact the ad listed daily specials offered and said "bring in this ad for 10% off your order". The bartender and I went back and forth and when I asked to speak to a manager he said I could call her. I did ask him to call his manager. He called and when I spoke to AMY she said she could not honor the coupon since we were receiving the appetizers at half off (which the bartender knew nothing about). I again reiterated that the ad listed daily specials and the 10% off by bringing in the ad. Both the manager and the bartender were hostile and not apologetic in any way, shape or form. I am not looking to get a free meal, but to get what was advertised. This is misleading advertising and while the food was "okay", I would definitely not go back just on principal alone. The fact that you advertise specials/features and then either 1) your staff doesn't know about them - or acts like they don't know about them and charge you full price and then your manager does NOTHING to make this better and doesn't honor what the company has advertised is terrible and not the kind of establishment I would return to ... not ethical. There are too many other businesses around. We work hard for our money and will spend it at an establishment that appreciates our business and honors what they advertise. Will our business make a difference to Mezcal? No - but I will make sure I tell everyone I know about this experience. Misleading advertising and fraudulent business practice not to mention POOR customer service.
I have been here twice now and had great service and good food. My Shrimp Enchiladas were delicious and with real cheese melted on top. I think they had opening days that were bad but it seems all the kinks have been worked out. A number of waiters from the various other Mexican restaurants work here now and say they love it.
BIG DISAPPOINTMENT!!have been looking forward to dining here but when we finally did we had very poor slow service, delivered cold dinner, waiter nor manager made any effort to rectify the situation, no apologies. New restaurant, bad service, poor experience!!
Service was terrible! Took over an hour to get our food, when we did get it, it was cold! Place won't be there long
The place is new and looks nice inside. Maybe something was wrong the day we went. The food is bland, limp, doesn't taste good. They comp'ed the bill because of it. The chips are good though.