I am giving them 5 stars because they have great service and I want to support locally a owned business. When I have a coupon to use for a medicine, they willingly try to get me the best price.
I was delighted to find Stapley pharmacy because they are locally owned business and I believe in supporting hometown small businesses. The number one reason I got hooked is because they deliver directly to my home. However I am now forced to look for someone else because Stapley has made so many mistakes, all of which were huge. I'm going to call the owner today and see if it's possible that they will stop making so many mistakes so I can continue with them. One more chance!
I stopped at the drive through pharmacy window with my spouse in the car who had just had orthopedic surgery. I asked the pharmacy tech if under the circumstances, she could fill the pain med script right away. She snapped, "No, I have to check everything and that takes time." For better customer relations, she might have said, "Since this is a narcotic I have to check some things, but I certainly will do my best to do it as quickly as I can." Had she done that, I would not have left angry. This is one star service.