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Karen M Radley Md

Map & Directions
(1 Review)

630 S 400 E Ste 101, Saint George, UT 84770

(435) 673-9008

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
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Accepted Insurance

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Specialties

Karen M Radley Md has not yet specified any specialties.

Services

Location & Hours

Main Location

630 S 400 E Ste 101

Saint George, UT 84770

Hours
Regular Hours
Mon - Thu:
Fri - SunClosed
Extra Phones

Primary Phone: (435) 656-4318

Phone: (435) 656-4318

Phone: (435) 673-9653

Primary Phone: (435) 673-9654

Phone: (435) 673-9654

Neighborhood
St. George

Other Information

Categories
Physicians & Surgeons, Clinics, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Public Health

Reviews

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Rm E.

01/20/2016

Overall

It's been my experience that this office has UNRESOLVABLE ISSUES with COMMUNICATION and MEDICAL BILLING.



Back in July of 2015, I REACHED OUT to Dr. Karen Radley's office to make certain my insurance company was paying them properly. I asked them to contact me when they had the results of their research. After not hearing from Dr Karen Radley's office for months, I reached out on September 18, 2015, after they had closed unfortunately. I never heard anything from them.



The only communication I did receive was a collections notice for $20.00. I WAS STUNNED. I reached out again to speak with someone on October 23, 2015, and I did get a phone call back...TWELVE DAYS LATER! (Once again I was left shaking my head at the poor communication skills of Dr. Karen Radley's office.)



During the phone call with medical billing, I attempted to ascertain what happened so the issue could be resolved. (Matthew 18:15 right?) I was repeatedly told by Dr Karen Radley's office that they had contacted me via phone and mail. When I asked for the caller ID of the phone number used to contact me there was a brief, awkward silence. (I wanted to check my cell phone records.) After that, I knew that asking for a postage log would be useless, and that there was NO RESOLUTION to be had. I have since TURNED THIS MATTER OVER TO MY LEGAL TEAM to see what options I have to resolve this silly issue.



After all this avoidable nonsense, I sadly cannot - and DO NOT - RECOMMEND Dr Karen Radley's practice, and always make it a point to explain why.