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Executive Express

Map & Directions
(1 Review)

3358 Southway Dr, Saint Cloud, MN 56301

(320) 253-2226

CLOSED NOW
Today: Closed
Tomorrow: Closed
39
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Brands
courier
Payment method
all major credit cards
Other Email

Categories
Delivery Service, Airport Transportation, Transportation Services, Trucking, Bus Lines
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

COUPONS & DEALS

No coupons available

Reviews

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ashm123

02/05/2013

Overall
Expected me to wait at airport...

Expected me to wait at airport for 1.75 hours for a shuttle after flight was delayed by 10 minutes, and refused a refund. Verbally abusive customer service. The manager literally yelled at me for 10 minutes on the phone!



The shuttle was scheduled for 10:30pm, my flight was delayed and I got to the pick up location at 10:40pm. I received a voicemail saying that the next available shuttle would be at 12:15am, almost 2 hours later, getting me home at 1:15am. I called customer service multiple times and only got a messaging machine. I decided to take a taxi since I had to get home.



Two days later when I called to ask for a refund, the manager quickly became irate. I had to ask him several times to stop yelling at me and let me speak. He was extremely rude and abusive. I was very upset by his belligerent and angry manner. Customers should never be yelled at.



They offered me a free ride next time, but I don't want to use them again! Waste of $30.

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