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Roy O'Brien Ford, Inc

Map & Directions
(2 Reviews)

22201 E 9 Mile Rd, Saint Clair Shores, MI 48080

(586) 776-7600

CLOSED NOW
Today: Closed
Tomorrow: 8:30 am - 9:00 pm
74
YEARS
IN BUSINESS
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Stay on the Right Track, to Nine Mile & Mack

General Info

From its humble beginnings in 1946, Roy O'Brien Ford of St. Clair Shores, Michigan has grown to become one of the 2010 Top 100 Volume Ford Dealerships in the U.S. From the award winning Service Department to their state of the art Collision Center and friendly parts counter, all of Roy O'Brien Ford's personnel are empowered to treat you better than you expect to be treated. Come see why so many people consider Roy O'Brien Ford their first choice for new and used car or truck sales and service.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Wed:
Thu:
Fri:
Sat - SunClosed
Extra Phones

Fax: (586) 776-2360

Brands
Ford
Payment method
all major credit cards, debit, financing available
Neighborhood
Saint Clair Shores
Other Emails

Categories
New Car Dealers, Auto Repair & Service, New Truck Dealers, Used Car Dealers, Used Truck Dealers

Reviews

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Tom G.

06/12/2017

Overall
Expertise
Professionalism
Selection

" My whole experience was top notch with Roy O'Brien Ford from my initial call into Maureen Bratto to her handing the keys over to me.

She was polite, professional, and thorough and she placed extreme value on my time having everything ready in a proactive manner when I arrived so I was in and out.

She did not take other calls while I was sitting in the seat and she arranged everything perfectly with the other managers: Finance and Business while I was there.

Maureen is not a person who pressures you. She provides the facts, she provides options, she answers the questions or gets the answers and looks you in the eye for your lean.

Over all, 10/10 truck leasing experience with Maureen Bratto and Roy O'Brien Ford. As you see, I would most definitely recommend them to others. If you want a positive, car or truck leasing experience, I recommend you call Roy O'Brien Ford in Saint Clair Shores! "

Tom G (July 2017)

colonel

11/29/2007

Overall
Not professional; low quality work

Directed to take my vehicle to Roy O'Brien Collision Center by insurance company. Roy O'Brien had the vehicle for five weeks total, three separate visits, never fixed problems and when car picked up after the third return, the sunroof would not close and other electrical functions were inoperable. Stay away ... they talk a great game at the initial visit but they just do not perform professionally. To add insult to injury they act rudely when your expectations are what they promised initially. Really disappointing service and customer care. I will never buy another car or have any type of service at Roy O'Brien again. I would not only NOT RECOMMEND, but tell you "YOU WILL REGRET DEALING WITH ROY O'BRIEN"