Stained and wrinkled table linens. Some with holes. Tablecloths that did not even cover the ugly, cheap wobbly tables, and by all means do not trust them to set up for you. Had I not shown up 3 days ahead of time and steamed every tablecloth and napkin myself, that is the way it would have remained not to mention mismatched table settings and tables set up in an unusable fashion, blocking the 2 main entrances and 10 chairs squeezed so tightly around tables and the chairs on the ends that you can't even fully push under the table. Do not believe what you see in the pictures or for that matter what you are told on the phone. The room had obviously not even been properly cleaned from the prior event as I found numerous plastic toys and confetti throughout the room during my hours of resetting and arranging everything. I had expected an elegant affair. What a huge disappointment. To top it off they threw away the remains of a $650 wedding cake despite my request and assurances that it would be waiting for me in the morning.I was forced to pay an 18% gratuity on the total bill when I had to put in 30 hours of labor on things that should have been done by the Inn. I even had one of my guests treated rudely when they asked for a children's meal that I had ordered and paid for and my guest never received. Instead they were given a bowl of some very bad mashed potatoes. I did not find out about this until a day or two later.The only compensation was our hotel room for the night and a salad for lunch on one of the days I spent cleaning up their mess.Very overpriced for the service received. The manager has yet to even offer an apology for the inadequacies that I know he was made aware of.
2282 Water StPort Huron, MI 48060
From Business: Located in Port Huron,MI, the Best Western Port Huron Blue Water Bridge is sure to provide a peaceful and comforting home away from home for any traveler. Each Be…