Driver was late, rude, and unsafe. Called to alert manager of the driver and manager strangely defended him. Shocked that these guys are in business and that no one has shut them down.
Made reservation day before trip for next day pick up at 3:50AM. At 4:05AM still no cab. Called "24 hour" number. No one answered. Never showed before 4:25AM when a relative picked us up. I SHOULD HAVE READ REVIEWS BEFORE TRUSTING THIS COMPANY! Do not use this cab company if you absolutely need to be somewhere at a certain time. UNRELIABLE!!! VERY DISAPPOINTED!!!
Doug Boter is definitely my guy when I visit St. Louis on business and need prompt courteous car service.A nice clean car, as well as a very knowledgeable and safe driver is what keeps Doug in my contacts!
This company could not have made my night worse. I called to schedule a pick up from a specific location and was told it would be about 45 minutes because it was a busy night. I called back 1 minute later to confirm location, and to make sure they had my phone number. All was okay. I waited in this location for 45 minutes and, when no one came, I called back to see if the timeline had changed. To my absolute frustration they told me there was no record of my pick up. They were not coming. To make it worse, the dispatcher told me they also were not going to come and that I should go "hail one." Not once did I see a cab anywhere. You wonder why ride-sharing companies are doing so well-this is why. This would have never happened with companies lIke Uber or Lyft.
Worst cab company in the area. Extremely rude, unprofessional, and hateful dispatch. Do not bother calling!
I called ace cab at 2:00 and asked for a cab to pick me up and take me to work at 2:30. Granted, I take them everyday to go to work. It was 2:40 and still no cab so I called again and told them I needed to be at work before 3 which is why i called ahead in the first place. The only response I got was "your cab is on the way he should be pulling up any second." Needless to say another 10 minutes went by and he finally showed up. Slow service, not reliable, over charging, cab drivers drive EXTREMELY slow resulting in the meter to rise.
I use My Guy for all my business travel needs. I have also used this service for a night out on the town with my wife and friends. Always professional and very personable.
Used this car service for a trip to Chicago. Very professional in everyway. Reasonably priced. I plan to use this service again. Highly recommended!
I was impressed with Mr. Boter's timeliness and knowledge of the Saint Charles area. The next time I have business in the area, I'll be calling My Guy again.
My Guy Car Service is a very good and relaxing car service The owner Doug Boter is a professional driver with over 20 years experience in the transportation business . The vehicles My Guy Car Service uses are nice and comfortable lots of leg room and trunk space for your luggage The owner Doug Boter will get you to where you are going in and around the St Louis area . In a safe and timely manner . Paul Stephen Fuqua is a very satisfied customer . I use My Guy Car Service every time i am in the Saint Louis area . Please give Doug Boter for a call for a nice and safe relaxing ride around the St Louis area . From Paul Stephen Fuqua a very satisfied customer